(Rates from $126.62)
Crowne Plaza Malpensa Airport
Family-friendly Somma Lombardo property with a health club
Airport shuttle
Recreational amenities at Crowne Plaza Malpensa Airport include a health club, a sauna, and a steam room. Other amenities include a complimentary airport shuttle, a restaurant, and a bar/lounge.
More hotel informationPremium channels
Guestrooms have satellite television, minibars, and direct-dial phones; rooms also include coffee/tea makers, bathrobes, and bidets.
More room informationTraveler Opinions: Hotel review summary of Crowne Plaza Malpensa Airport, Somma Lombardo Hotel
| Overall satisfaction | 66% of travelers (4 of 6) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.5 | 4.2 | 4.3 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Crowne Plaza Malpensa Airport in Somma Lombardo
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 4.0 | 4.0 | 4.0 |
Total lack of service............
Very nice hotel but service totally lacking. Stayed at hotel for shuttle to airport but found out after checked in that shuttle would only leave at 0600 hrs but had a 0620 hr flight; hotel staff totally unconcerned and said taxis are available. Wanted to take a sight seeing trip into Milan for the day but front desk unable to make any recommendations other than to go to the airport and check there?? Very expensive with no service????????????
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 5.0 | 4.0 | 5.0 |
service needs attention
Upon arrival at Milan/Malpensa airport, we called hotel for a courtesy van and were told they would send a van to pick us up within 10 minutes. Over an hour later - after a 2nd call, the courtesy vehicle finally arrived. Our room was comfortable and appeared clean but smelled as if a dog had urinated in one area of the room.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Helpful staff, quiet location
Located between terminal 1 and 2, in a residential area, its a little hard to find (look for the Holiday Inn sign), but quiet. Helpful front desk. Reserve a spot on the next days airport shuttle, and theyll make sure theres enough seats even if they have to bring a tour bus (they share a shuttle with the Holiday Inn).
