(Rates from $239.00)
Hilton Garden Inn Worcester
Business-friendly Worcester property with a health club
Worcester
This business-friendly Worcester property is situated close to DCU Center and Mechanics Hall. Another nearby point of interest is Union Station.
See this hotel on a mapSwimming pool
Recreational amenities at Hilton Garden Inn Worcester include an indoor pool, a health club, and a fitness facility. Other amenities include a restaurant, a bar/lounge, and a business center.
More hotel informationRefrigerators
Guestrooms offer complimentary newspapers, air conditioning, and televisions; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationTraveler Opinions: Hotel review summary of Hilton Garden Inn Worcester, Worcester Hotel
| Overall satisfaction | 80% of travelers (12 of 15) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.9 | 4.1 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hilton Garden Inn Worcester in Worcester
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice place, good location!
Nice Hotel. My wife & I have stayed at several Hilton Garden Inns across the country, and the cleanliness of the rooms & friendliness of the staffs at each one has been excellent. Customer Service is not a thing of the past at this chain!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 4.0 | 4.0 | 4.0 |
Customer Service
I arrived at 5pm, check in is at 3pm and my room was not ready. I reserverd 2 queen beds and was told the only room that would be clean by 6pm would be a king. This is the 2nd year in a row that this hotel has had the WORST customer service and is not willing to throw in free ammenities to keep a customer satisfied. I will never stay here again
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Nice Hotel
Nice Hotel with very nice room. Service in the breakfast buffet was non-existent. Every table was dirty and the workers wouldn’t clean one for us to sit down. Not a big deal. The rest of the stay was very nice and would stay there again.