(Rates from $119.00)
The Metropolitan Hotel - Detroit Metro Airport
Business-friendly Romulus property with an indoor pool
Airport shuttle
Recreational amenities at The Metropolitan Hotel - Detroit Metro Airport include an indoor pool, an outdoor pool, and a spa tub. Other amenities include a restaurant, complimentary breakfast, and a complimentary airport shuttle.
More hotel informationPremium channels
Guestrooms have cable television, direct-dial phones, and air conditioning; rooms also include coffee/tea makers and hair dryers.
More room informationTraveler Opinions: Hotel review summary of The Metropolitan Hotel - Detroit Metro Airport, Romulus Hotel
| Overall satisfaction | 65% of travelers (58 of 89) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.5 | 3.3 | 3.7 | 3.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Metropolitan Hotel - Detroit Metro Airport in Romulus
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 3.0 | 2.0 |
Don’t stay here! Even if you think the price is worth it. It’s not.
Wow! Where do I start. Upon arrival, I was greeted by the desk with a welcoming "what". After dealing with a person who was completely unwelcoming and rude, I was on my way to my room. They put me on the highest floor and furthest from the lobby. Let me add that I was one of maybe 10-15 people staying at the whole hotel. I got in pretty late so I wanted to just shower and go to sleep. The room had no hot water, so after a cold shower I was off to bed. The heater in the room was so loud that I could not sleep. I called the front desk and they actually told me that they would send the maintenance guy in the MORNING!! I was stuck at this place for 4 days. Just don’t do it.
Comment from the hotel's management
Posted: 25-Nov-09We have brought the issues to the attention of the General Manager. The fact that the front desk agent was not polite is unforgivable and the management will look into who was on duty when this happened. We apologize for the inconvenience to this guest.
Management, The Metropolitan Hotel – Detroit Metro Airport
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 3.0 |
So So
The shower was very slow to drain. So you had a bath and shower at the same time. I expected more from the hotel
Comment from the hotel's management
Posted: 19-Nov-09Thank you for the feedback. We have brought the housekeeping issues to the attention of our Executive Housekeeper. We apologize for the inconvenience to this guest.
Management, The Metropolitan Hotel – Detroit Metro Airport
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
Good value
The hotel was covenient to airport, had shuttle service 24/7. Dinning room is closed but can eat full menu in their bar. Food was OK. Room was comfortable.