Traveler ratings summary of Ankara Surmeli Hotels, Ankara Hotel
| Overall satisfaction | 50% of travelers (1 of 2) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 3.0 | 3.5 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 2 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
fine hotel and fine stay in ankara´ turkey
WE FOUND THE HOTEL TO BE EXCELLENT AS WAS THE STAFF--THE PRICE WAS ALSO VERY GOOD THANKS TO EXPEDIA. WITHOUT EXPEDIA IT WOULD HAVE BEEN TOO EXPENSIVE.
LEARN TO WALK IN TURKEY SO THAT YOU SEE AND LEARN MORE. ALSO LEARN AT LEAST A DOZEN TURKISH WORDS SO THAT YOU CAN GET ALONG BECAUSE THERE ARENIT THAT MANY WHO SPEAK ENGLISH OUTSIDE OF KUSADASI AND ISTANBUL ( AND EVEN IN ISTANBUL NOT MANY SPEAK ENGLISH UNLESS U ARE LUCKY).
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 1.0 | 2.0 | 2.0 |
Don’t believe the 5 stars
The hotel advertises itself as a 5-star hotel in historic Ankara. It is the reason why I chose to stay in this hotel, in addition to to the fact that it seemed to be a bargain. However, very soon I started wondering how this hotel obtained a 5-star rating. Here is why. The receptionists in the hotel do not speak english. Their english was so bad that they didn’t even know what the word "towel" means. I figured this when I asked for extra towels, which never came. The hotel offers breakfast. Yet, there was no variety and the deli/sandwich meats were the cheapest kind one can find. Rooms were in terrible condition. Old beds, covers, and sheets, furniture falling apart, and restrooms that you felt uneasy to use. Even the shampoos were so cheap and seemed diluted with water. Lastly, there was a small tv in the room where you could barely watch anything. For these reasons, I feel that this hotel is way overrated and I would give it 2.5 stars.
Bring a booklet with translated phrases with you as many people do not understand or speak English
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