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The GEM Hotel - Midtown West, an Ascend Collection hotel

Easy access to New York's Javits Center

Javits Center: 1 block

1 block from the convention center, this hotel is within 6 blocks of Madison Square Garden, Macy's Herald Square, and Chelsea.

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High-speed Internet

The GEM Hotel – Midtown offers complimentary high-speed Internet access, coffee, and newspapers in a smoke-free environment.

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Flat-panel TVs

Guestrooms at The GEM Hotel feature flat-panel TVs with premium channels, MP3 docks, and complimentary high-speed Internet access.

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Traveler Opinions: Hotel review summary of The GEM Hotel - Midtown West, an Ascend Collection hotel, New York Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 77% of travelers (21 of 27) recommend this hotel
3.9
Hotel service Hotel condition Room cleanliness Room comfort
4.0 4.1 4.1 3.7
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for The GEM Hotel - Midtown West, an Ascend Collection hotel in New York

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

Thomas M from Ocala, FL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 25-Aug-09

Gem Hotel

Very pleased with hotel - 4 rooms to a floor - very quiet - front desk very helpful - nieghborhood is questionable but I had no issues even late at night, maybe because I was born and raised there - there is a 24hr store for necessities around the corner - no refrigerator in room but highly recommend

Traveler's tip on saving a few bucks

If you are going to do a lot of sightseeing get the city pass it will save you plenty of money

Stan N from Chicago Il. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 3.0 3.0 2.0 2.0
Posted: 19-Aug-09

Close to many attractions

Good price for location . Room was realy small , but that’s New York .... Room service very poor . There’s not too many options in this price range in Midtown , so ....

A traveler from SC does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 1.0
Posted: 19-Aug-09

Poor Quality and Poor Service

Dirty, cramped, outdated, and in a very bad part of town.

Bad part of town. Choose another hotel.

See all 27 Traveler Opinions: hotel reviews of The GEM Hotel - Midtown West, an Ascend Collection hotel in New York

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

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