Glen Mhor Hotel

Fantastic location, maintenance and service substandard.

What a beautiful location next to the river. Dining was very good. We had a large room centrally located on the second floor overlooking the river. The staff was cordial but when we had problems were nonresponsive. Our first night was perfect, dinner and a long walk. The second night the management had booked a reception directly below our room in the dining room. We returned from a long day out to dance music emitting from speakers three feet below our bedroom. No consideration to us at all. When I asked the management how late this was going to last I was told 11PM. Music went till 11:30 and then the clean noise lasted till midnight. In the morning we woke up to wet bath towels. I called and asked for fresh towels and finally went down to ask again. There had obviously been leakage from above onto the towels. After we showered (thankfully) water started pouring in to the bathroom from above and rendering the bathroom unusable. A maintenance man was summoned, could do nothing and no effort to clean up the water was made. We were asked if we wanted to change to another room, however, the experience here had quickly deteriorated. My wife and I appreciate the celebration of a wedding the night before, after all, we were celebrating our 25th anniversary. We did not appreciate the lack of consideration for the imposition on our stay, the lack of communication or the apparent disconcertment of the facility issues.