(Rates from $124.39)
Il Centro Luxury Apartment Suites
Cairns self-catering property with an outdoor pool
Cairns
This Cairns property is located near Cairns Museum and Reef Teach. Another nearby point of interest is Cairns Convention Centre.
See this hotel on a mapSwimming pool
Il Centro Luxury Apartment Suites provides an outdoor pool, a bar/lounge, and barbecue grills. Other amenities include complimentary parking and business services.
More hotel informationBalconies
Guestrooms offer balconies, sofa beds, and satellite television; rooms also include refrigerators, microwaves, and cookware/dishes/utensils.
More room informationTraveler Opinions: Hotel review summary of Il Centro Luxury Apartment Suites, Cairns Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 4.0 | 3.0 | 3.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent review and rating for Il Centro Luxury Apartment Suites in Cairns
All reviews displayed are submitted by customers who stayed at this hotel. Only the most recent review is shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 3.0 | 3.0 |
Il Centro
The location of the hotel was great. Very close to the convention center. BUT the front desk is only open limited hours making it hard to ask questions but they were friendly when you could find them. The room was reasonable but the bed sheets and pillows were scrathy and hard. The dishes in the kitchen were not clean. The had been put away with food remnants on them. Overall with pros and cons I would say average hotel. Fine for business person, not for a nice vacation.
Comment from the hotel's management
Posted: 24-Oct-08The management of Il Centro welcome feedback and the opportunity to make each guests stay as enjoyable as possible however if problems in the room are not brought to the attention of staff then little can be done to either address the problem or to gauge the level of authenticity of the complaint. We employ the services of a professional laundry who supply linen to a large number of hotels throughout the region and who are well reputed in their field. I am unable to offer an explanation as to why this particular guest found their linen uncomfortable as we have never before had any complaints from other guests and should this have been brought to our attention at the time then we would most certainly have addressed the matter. As we are self-contained apartments as opposed to a hotel, and as stated on this website, our reception is open limited hours however 24 hour telephone reception is available for after hours assistance. Reception is open from 8am-6pm Monday to Friday and 9am - 2pm Saturday and Sunday. Again I am unable to comment on the dishes in this particular room as the complaint was not directed to staff so could not be addressed and/or assessed however should this have been brought to our attention then it would most certainly have been rectified. All of the staff here at Il Centro take great pride in the presentation of the property and the standard of the rooms so if this was the case then I would be confident to say that it was an isolated incident. I am pleased that this particular guest found the staff friendly as another feature of the property that we take great pride in is our staff. We hope that we will one day have the opportunity to welcome you to Il Centro and look forward to making your stay an enjoyable one.
Hotel Management, General Manager