Sunshine, surf, shops
Situated high on a hill, this pet-friendly boutique hotel is about 3 miles from Los Angeles Airport, 3 miles from Marina del Rey, and 6 miles from Santa Monica, with its famous pier, beach, and shops.
See this hotel on a mapPlayful poolside bar
The Custom Hotel features an outdoor pool with a stadium sundeck, bi-level poolside bar and grill, cabanas, a firepit, and retro video games. A stylish bistro featuring California cuisine is also on site.
More hotel informationLCD TVs, luxe linens
Guestrooms at this Los Angeles hotel feature LCD TVs, stereos with iPod docking stations, and complimentary wireless Internet access. Beds are dressed with percale Italian linens. All rooms are smoke-free.
More room informationTraveler Opinions: Hotel review summary of Custom Hotel, Los Angeles Hotel
| Overall satisfaction | 79% of travelers (192 of 243) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.9 | 4.1 | 4.3 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Custom Hotel in Los Angeles
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 2.0 |
Airport hotel with a bit of Boutique Hotel feel.
Trendy restrooms. Trendy lobby. Trendy pool area. Or should I say "trendy-looking". Very nice decoration touches, as well as furniture and part of the architecture. However, when you arrive to your room, you realize you’re not in the "boutique, hip hotel" you saw in their web pictures, but in an airport-level hotel. No closets, no drawers, a small bathroom with no amenities whatsoever (and leakages). Not much comfort, although I give it originality for its airport kind. Wouldn’t sell it as a hip hotel, though, but as a nicer airport hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 3.0 |
Not impressed
The beds sit VERY low to the ground, no closet, no bathroom counter. Nothing tells you that you MUST use Valet Parking at a cost of $22 a night. We were not impressed.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 3.0 |
Not impressed, no free parking
No free parking! Has to be valet parking if you wanted park in hotel’s parking lot.