(Rates from $108.00)
Holiday Inn Express Carlsbad
Carlsbad property with an indoor pool
Swimming pool
Recreational amenities at Holiday Inn Express Carlsbad include an indoor pool and a fitness facility. Other amenities include complimentary breakfast, a business center, and wireless Internet access.
More hotel informationLCD television
Guestrooms offer LCD televisions, complimentary newspapers, and free local calls; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationTraveler Opinions: Hotel review summary of Holiday Inn Express Carlsbad, Carlsbad Hotel
| Overall satisfaction | 81% of travelers (9 of 11) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.7 | 4.8 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Holiday Inn Express Carlsbad in Carlsbad
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 3.0 |
Holiday Inn
Hotel overpriced for basic rooms and service. Breakfast items fair and not repleneshed without finding a manager.
If going for Carlsbad Caverns and the bats, go prior to mid October or the bats will have flown the coop.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
A good choice
Our stay was nice. Wonderful pool and spa. The room was very nice and the staff was courteous and accommodating. Be advised! We left behind a toiletries bag and their policy is they will only mail an article to you if you send them a prepaid shipping box. They will not package, ship and bill your card like other hotels.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 4.0 | 4.0 | 4.0 |
Would not stay here again!
Hotel service was not good. No one smiled and the staff seemed annoyed to have to answer a question. We were there with our two boys (ages 7 & 8) and tried to go swimming at 2:30 pm on a Saturday afternoon and come to find out they were just shutting down the pool for 2 hours! The pool staff said they were going to clean and treat the pool and was upset with us for coming in to the pool area. We said there is no sign or information to tell us of the cleaning so the pool staff went immediately to the front desk to get a sign put up on the door. The sign read "Pool closed for 2 hours". If someone went down to the pool at 4:00, they would have thought it was closed until 6:00!! Not a great sign! Not a good time to service the pool! And not great service at all!!!