Royal Park Hotel
Located in New York's Upper West Side neighborhood
Traveler ratings summary of Royal Park Hotel, New York Hotel
| Overall satisfaction | 48% of travelers (24 of 50) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.1 | 2.4 | 2.8 | 2.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
HORRIBLE HORRIBLE PLACE TO STAY!!!!!!!!!!!!!!!!!
I would of rather of slept on the side of the road then stayed at this hotel. It was awful, every single thing about it. We were moved to 3 different rooms in one night of staying. Also, you have to be careful what you book or you will end up in a room with no bathroom in it. There are no TVs in any of the rooms, the front desk people were nice.. but that was the only good thing about this place. It was scummy as hell.. disgusting for that matter. There were no outlets.. the breaker in the bathroom kept tripping.. the place smelled horrible, it was gross. I dont recommend it to ANYONE!
Traveler's tip
Stay somewhere else!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 2.0 | 2.0 |
Fine for one night
Really nice employees, who are very helpfull. Quality of the rooms is not good for that price, they have really minimal facilities. Also be aware that not every room has a bathroom. Its ok for one night, but if you are going to stay longer in New York, I would recommend something else.
Traveler's tip on saving a few bucks
buy an unlimited metrocard for $8,- a day, the metrostation is around the corner and brings you to lower Manhattan in no time.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 4.0 |
Good buy
The Royal Park hotel had a good location (near the subway, lots of eateries, Walgreens, etc). People at the desk were very nice and helpful. They put us in the "deluxe" suite the 1st night as they didnt have any other rooms (although I booked 2 months ahead of time). When we changed, we didnt get a room with a TV (we have 2 kids and that would have been nice). but the AC worked fine, it was a QUIET and CLEAN room (including the beds).We had a private bath, but a couple of the tiles were cracked or missing. Hotel says they are undergoing a renovation in 3 months, but the bathroom was clean, and the hot and cold water worked fine. There was no telephone in the room, but the hotel did give us a personal wake-up call on the morning of our departure. All in all, it was a good value for the money.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 2.0 | 2.0 | 4.0 |
shared bathroom
small room
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 5.0 | 5.0 |
perfect if you only need a room
hardly any complaints. I was aware of what i was getting myself into, due to reading the past reviews. I was staying there for a short weekend trip and couldnt be more perfect. Walking distance to broadway, centeral park, great food and bars around. And the subway station was very close. The only thing i got annoyed about was i couldnt do a late check out w/o paying a fee..or holding my bags. i didnt mind payin for them to watch my bags, but to check out an hour later i thought wasnt needed to charge. advice- due to sharing bathrooms, they were very clean when i was there, but i still wore my flip flops and make sure u have travel toiletries since theres not a whole lot of space in bathrooms either. and bring cash, alot of places need a minimum for credit cards.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 1.0 | 2.0 | 2.0 |
NEVER AGAIN
The pictures of this establishment look nothing like the actual hotel. Further, I booked a room with a queen sized bed, but was put in a room with 2 double beds. This was never corrected despite my request. Additionally, the room was supposed to have a t.v., it didnt. In fact there werent even power outlets in the room so there was no way to charge our cell phones over night. Finally, you can hear everything that goes on in this hotel from your room. My room was at the other end of the hotel from the front desk, yet I hear the movie (Star Wars) that the front desk attendant was playing on the front desk computer.
Traveler's tip on saving a few bucks
If you can afford it stay some place else, DO SO!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Curteous Staff. Excellent Room.
Room and shared bathroom were clean. Staff was great. No problems.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 2.0 | 2.0 |
Does not compare to other budget hotels in Manhattan
Misleading in the fact that there was no air-conditioning. The rooms that you see advertised are actually the "Model Rooms" where they keep the luggage of patrons. Speaking of luggage, keep in mind that if you arrive early and want to at least check in your luggage there is a $2 fee per bag. Oh...and theres also a $2 if you want them to hold your bags AFTER check out. The "standard" room were below standard. They lacked basics such as a mirror, a lamp, a chair and even a hook for your towels or clothes. They did have clean sheets and a pretty good location.
Traveler's tip for business travelers
Not a business traveler hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 4.0 | 3.0 |
GOOD location in Manhattan
-usual hostel - not hotel +GOOD location in Manhattan +near subway -no WiFi Internet -no TV -old doors -no wash-stand in room
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 3.0 | 3.0 |
Good for the price
The room did not look like the one from the picture, but was satisfactorily clean. It seemed like they were working on the reception, so the front desk was a little out of shape, but the service was adequate, although certainly not exceptional. Hard to beat the price in Manhattan though.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 2.0 | 2.0 |
Great Location to stay in NYC
OK, the hotel is very basic, but what can you expect for this price? The room served its purpose, we came in late at night and left early in the morning. If you plan to be out the whole day anyway, this is a reasonable place to stay. Just adjust your expectations! The area feels pretty safe, subway close by, overall convenient location
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Lowest standard of hotel...
Definitely NOT a place worth staying. Its not a hotel, its a residence building which happens to have a couple of rooms they rent per night... so that means you could walk down the hall and smell what other people are cooking in their respective apartments. Bathrooms are dirty, and if youre lucky enough, youll get there on a day that theres actually hot water. We had no heating in our room and one night the radiator started leaking. A bad bad experience.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 1.0 | 2.0 |
Bad Surprise
The photos of the Royal Park Hotel are not like the real experience I had with my sister. It seems this hotel has long term hosts, hence they cook in their room and it smells really bad in the corridor. Even if our rooms were cleaned every day, the hotel looks really old inside and the room we had was really really small and did not look like the picture online. To sum up, youd rather go to a dormitory than pay that much for so poor quality.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 3.0 |
Safe and Clean, Bare Bones Basics
If all you want is a clean, safe, well located place to sleep in Manhattan this hotel is ideal. I was actually happy to find a place that I did not have to pay for amenities I would not be using: TV, telephone, room service, turn-down service, hotel stationery, fancy decor. The room had 2 beds, an overhead fan/light, air conditioning, a closet, a mirror and a trash can. Thats it (bathroom in hall), but that is all I wanted: I was going to be out enjoying the city not staying in my room. If that is all you need this place is great. The staff was friendly, the location was good (1 block from subway, lots of restaurants and small stores nearby). I am happy an option like this is available in Manhattan. You should know up front that it is not a luxury hotel but if all you need are the minimum basics this is a great bet.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
IT IS NOT CONFIRTABLE AND VERY OLD
they will ask you to keep the bag in reciption for 2 USD while it is your right to enter your room after 2 pm thair excuse is to clean the rooms
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
very bad
it is very very dirty and i cant sleep all night. yes ıt ıs ın manhattan but you can sleep ın metro statıon too. same as metro statıon
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 2.0 |
If you need to sleep
If all you need is a place to sleep while visiting NYC it is a fine place to stay. The room is literally 4 walls and a bed. We never had to wait for a restroom. The bathrooms were clean enough. Only one block from a subway stop, so that was very convenient.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
Cheap, being remodeled, excellent location
We were looking for a cheap hotel on the upper west side. Needed two beds and a private bath but didnt care about amenities. Location was perfect and it suited us just fine. The sheets and towels were clean, the new double beds were comfortable, and there were plenty of pillows. There was a new second sink in the room. There were no glasses or Kleenex, and the TV was lousy but we didnt care. The new owner is fixing it up.
Traveler's tip on local attractions
Key West Diner a block down on Broadway is excellent and I had prearranged for the Walgreens on the corner to refill a complicated prescription which they did perfectly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 3.0 | 2.0 |
suprised
my friend and i looked for a long time to find a hotel that was cheap enough for us to afford, after all we are college students. so we found this one and decided it was good. we paid te extra $30 so we could have our own bathroom in our room, who wants to share a bathroom with strangers staying in a cheap hotel in nyc? not me. so when we got there they told us that the room with our own bathroom was taken and we had to have a room w/o a bathroom. the room was freezing without any way to warm it up, no fridge, and the tv was only static. there was a creep who tried getting into the bathroom when i was in there, even after he knew i was in there. i did not feel safe here, and was disappointed. plus we only got reimbursed 10 out of the 30 extra dollars we spent to stay in this dump
Traveler's tip
be careful
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 2.0 |
Safe, good location and low budget
Id stayed before. This time the room was clearly more hostel type than hotel but without sharing a room with strangers. It was really quiet and I like the location. There was no chair (no room) but since I really want a quiet place to sleep thats a small matter. I expect Ill stay there on my next city trip.
Traveler's tip on dining
I love the European Cafe just a block and a half down Broadway for breakfast.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 3.0 | 4.0 | 4.0 |
Great service!
Its not fancy, but the service was great! The people who work there were very friendly and helpful when it came to helping me (a complete tourist) find great spots to visit and great places to eat! Also, if youre driving there, its very convenient that theres a parking garage right next to the hotel and their prices are reasonable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 1.0 |
Just a place to sleep
The room I shared with my friend was roomy, by New York standards. Two double beds, with an extra bed and a private bath. However there was no t.v., no phone, no clock and the beds were not comfortable. Our requests took several attempts to get, and it was almost right when we got it. The staff was very courteous and tried to be helpful. Because it was only a place to sleep while we were there, it was ok this time.
Traveler's tip on saving a few bucks
This hotel was close to a subway entrance, which was great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
adequate, acceptable
Room had two single beds, although the booking was for two double beds. Because we checked in a bit early, we didnt bother to ask to be switched, though. They might have been happy to move us. Room was clean. Bathrooms in the hall were clean and available whenever we wanted to shower. The room had only the beds and a small dresser; a few chairs, a table, and perhaps an end table would have improved the comfort significantly. Overall: inexpensive, well-located, adequate.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
Nice and convenient to stay for the price we paid!
The hotel is very well located, really close to a subway station so you can access the entire manhantan easily. The price-quality ratio is fair and would stay there again.
Traveler's tip on local attractions
If go to NY to sightseeing buy the NY Pass, it allows you to save money!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Could be better
Near the main attractions
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