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Cristal Palace Hotel

Business-friendly Palermo property near Teatro Massimo, Palermo

Close to Teatro Massimo, Palermo

This business-friendly Palermo property is situated close to Teatro Politeama, Teatro Massimo, Palermo, and Museo Archeologico Regionale. Additional nearby points of interest include Martorana.

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Hotel restaurant

Recreational amenities at Cristal Palace Hotel include a sauna and a fitness facility. Other amenities include a restaurant, complimentary breakfast, and a bar/lounge.

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Premium channels

Guestrooms have satellite television, minibars, and air conditioning; bathrooms include bidets, hair dryers, and handheld showers.

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Traveler Opinions: Hotel review summary of Cristal Palace Hotel, Palermo Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 83% of travelers (5 of 6) recommend this hotel
3.8
Hotel service Hotel condition Room cleanliness Room comfort
3.8 3.8 4.5 3.7
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Cristal Palace Hotel in Palermo

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Richmond, VA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 4.0 5.0 2.0
Posted: 8-Nov-09

Palermo - 1 night

Would I recommend this hotel to others, there needs to be a MAYBE button. The front desk person at check-in was strictly business-not friendly at all. Room was OK but definitely not what a 4-star hotel is in US. It was clean & neat, sparsely furnished, & had firm beds. Key did not work & had to get another made. NO PARKING (except about 6 blocks away at an underground garage that I was afraid to put the car into. I was surprised parking was not available. 7:30 am, no hot water. Hotel staff didn’t believe me, said to let it run. 7:45 still didn’t believe me, sent housekeeping. No hot water on entire floor. 8:30 offered room on 7th floor. Had taken an cold shower by then. Declined offer since we were leaving. View was of backs of other buildings, but the window did open. One English-speaking channel on TV which was news. I’d recommend hotel only if you’re planning a short stay & arriving by taxi. Lots of shopping and tourist attractions close by. Dinner at a wine bar next door, was convenient & very good. Hotel breakfast was adequate & saved us from having to find it elsewhere. It was not a hot buffet. If you expect American hotel standards in Sicily, this is not the place & I think 4-stars might be stretching it a bit even by European standards.

Alan H from New York City, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 9-Jun-09

Good place to stay!

I stayed there for one night while visiting relatives and on my way to a conference in Erice the next day. The service was perfect, it was right around the corner from a great "self-service" restaurant, and it is in perhaps the best tourist spot in Palermo. The only low point was that the hotel has no iron to let to its clients, so if you are traveling for business and need to look good - bring your own!

Traveler's tip for business travelers

Bring your own iron.

Andrzej z from Washington DC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 4.0
Posted: 5-May-09

Good Overall

Looks better inside than outside. Good location and breakfest. Our room was bigger than in comparable, nearby Hotel Jolie but was more expensive as well. Nearby Trattoria Novecento on E.Amari was decent.

Traveler's tip

Nearby Trattoria Novecento on E.Amari was decent (excellent icecream). About 10 minute walk to the Politeama stop of the airport shuttle.

See all 6 Traveler Opinions: hotel reviews of Cristal Palace Hotel in Palermo

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