InterContinental Presidente Ixtapa All Inclusive Resort

Never Again!

This hotel doesn’t deserve 4 stars! In the lobby, there are no flowers, pictures, designs or anything else to make you say, "how nice". We were a group of 6 and wanted 3 rooms next to each other. They gave us 2 close to each other and a 3rd at the end of the hall because "the hotel was full". In reality the occupancy rate during our stay was under 30%. Once checked in, we walked down a dark hall to our rooms. We passed a broken fountain on the left. In it was a dead crab that remained in it for the 4 days. The rooms were decent, but the air conditioning was horrible. The pool is actually 2 pools. The shallow pool is on the right. The deeper pool is on the left. The pool bar is located way on the right and ok if you decide to hang in the shallow pool. We liked the deeper pool but when we wanted a drink, we had to get out of the pool, walk across to the bar, get the drinks and walk back. In 4 days, only twice did a waiter come to take orders. The selection for food is poor. At breakfast, there was no exit to the very limited buffet layout. To exit, you had to go through a crowd of people either trying to get in or waiting for omelettes. Good luck finding butter. Get your own drinks, except for coffee. Occupants were mostly Mexicans. I’m hispanic but when I visit an all-inclusive, I’m used to a variety of people. I’m done wasting my time. This hotel was a total letdown and I’ll stick with the better all-inclusives from now on. Revoke the 4 star rating and five it 1.5 at most!

Traveler's tip on shopping

Go to the shops at Zahuatanejo. Take a bus, about 7 pesos each to get there. It’s cheaper and they’re not trying to sell you timeshares there. The shops across the street from the hotel have nothing and what they do have is expensive.

Good value

We liked this hotel because it was very convenient with our young children. the views were great too.

InterContinental Presidente was Relaxing

After all the hype of the swine flu, we went to Ixtapa for a wedding. We were the only Americans and it was full of Mexicans. It made it more authentic. There were activities throughout the day and at night they had one big activity such as a fiesta. Beach was great, nice staff, my only complaint would be that the restaurants weren’t always open. The food wasn’t bad and it was a great place for a relaxing getaway.