Traveler ratings summary of Grand Hyatt Dubai, Dubai Hotel
| Overall satisfaction | 75% of travelers (3 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.5 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 6 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 3.0 | 3.0 | 3.0 |
Terrible front desk support
I rented a room with my 2 kids; part of my reservation was to get an extra bed for 1 of my kids; the receptionist and her supervisor were haggling with me for over 15 minutes as they want me to pay 200 Dhr per night; I was expecting an upgrade as I was a regular costomer!! I will never stay at Grand Hyatt again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very comfortable great service and well maintained Hotel
This hotel is one of the best I have stayed in thus far. I travel a lot and Dubai is overall tops Great Job to all the staff
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Dubai’s Best Hotel
The Grand Hyatt Dubai was a great hotel. The staff was friendly, the grounds were awesome, the pool and pool bar were very nice. I would stay at this hotel again if I ever get the chance to go back to Dubai.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
One of the Top 10 Dubai’s best business and leasure Hotel
This hotel is one of the top 10 hotels of Dubai for business and leasure purposes. Great resturants and lobby, and what is more important the high service.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
wonderful facility would stay there again.
Excellent locationfor seeing the city and region.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very impressed.
Beautifully designed hotel, art throughout. Many restaurants available; food and service were excellent.
Traveler's tip on shopping
Located near the airport. Shuttle buses available to shopping malls.
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