Hotel Reviews of Novotel Zurich Airport Messe, Zurich hotels, Switzerland Skip navigation
Welcome - Already a member? Sign in

Novotel Zurich Airport Messe

Glattbrugg property near the airport

Traveler ratings summary of Novotel Zurich Airport Messe, Zurich Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 77% of travelers (17 of 22) recommend this hotel
3.9
Hotel service Hotel condition Room cleanliness Room comfort
3.8 4.0 4.2 4.0
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Write a review of this hotel (You may be required to sign in to verify your stay)

Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 22 most recent reviews are shown.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 3.0 3.0 3.0 2.0
Posted: 12-Nov-09

Ok

Hotel was ok, a 30 min tram ride to the main train station which is in the middle of the city. Tram tickets cost 12.40 francs for day. Probably could have gotten a hotel closer in without needing the tram for the cost of the hotel + the tram tickets.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 4.0 3.0 3.0
Posted: 3-Nov-09

good hotel

The staff was friendly and provided excellent service

A traveler from Seoul, Korea does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 3.0 2.0 2.0 2.0
Posted: 27-Oct-09

Not impressed

extra bed, terrible. You have to pay everything including even water, internet, etc.

Must - see zurich lake!

Alex Mendoza E from Cloverdale, Ca. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 21-Oct-09

Superb place at a extremely reasonable price

Very near to the airport (10 min),at 4 or 5 tram stations, super reasonable price and lots of ammenities, the hotel staff was so kind and friendly, super clean and spacious rooms.

A traveler from Clear Lake, Ia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 4.0 4.0 3.0
Posted: 14-Oct-09

Okay

The room was large enough, but the bed was not that comfortable. Parking below the hotel can be difficult to exit when driving a manual transmission. Service in the restaurant was extremely SLOW. Not sure if I would go back if there is another choice at roughly the same price.

Traveler's tip on saving a few bucks

Take the tram from the Flughafen (airport)a to the Opfikon stop. It is $4 per person versus about $30 for a cab.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 29-Sep-09

Good room for the price (during the weekend)

The rooms were clean and acceptable for the price we paid. Note room prices go up during the business week and they would not be worth the price during the week. We stayed there twice and the 2nd time we stayed, they ran out of soap. (Bar and shower gel) Having free internet is a big plus. We never ate at the hotel because the prices were very high. This is a business hotel and obviously meant to be a write-off for business people.

Traveler's tip on saving a few bucks

Buy an all-day tram ticket good for 24 hours to save on trips to the airport or into the city of Zurich. Otherwise it will cost you 6 francs each time you ride.

A traveler from Corvallis, OR recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 5.0
Posted: 23-Sep-09

Good location to airport

Clean, easy to get cab to and from hotel to airport. No shuttle service certain times of year. We were there in early September.

A traveler from Roanoke Va recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Sep-09

Nice staff and Clean room

We only stayed one night. It was clean and the staff were very friendly.

rupal p from columbus, oh recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 16-Sep-09

Good hotel, convenient and close to airport

We stayed at the Novotel and the hotel met all of my expectations. It was very reasonably priced and was clean, had free internet access in the lobby and wi-fi available. Friendly staff. The tram stop is right outside the hotel. The hotel does not provide shuttle service to the airport anymore since the tram stop is right there but can’t complain the airport is 4-5 stops away, about 10 minutes on the tram. I have stayed at many hotels and I would recommend this hotel, especially if you want to be close to the airport.

Traveler's tip on dining

Check out Hiltl restaurant in Zurich. Good food, Vegetarian restaurant, very classy, good service.

A traveler from Denver, CO recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 10-Sep-09

Exceeded Expectations!

We were just passing through Zurich and found the Novotel to exceed our expectations for an affordable, convenient, comfortable hotel.

A traveler from Wingdale, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 4.0
Posted: 8-Sep-09

Very convenient.

Very convenient location, 10 minutes to airport by tram. The tram station is located right outside the hotel entrance, no more than 100 steps away, very easy. WiFi in the room at no additional cost.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 3.0
Posted: 13-May-09

Fine Hotel

People nice but resturant dinner menu lacking

A traveler from Geneva, Switzerland recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 24-Feb-09

Convenient hotel to stay in

I only stayed one night but the facilities were great and rooms well maintained. The breakfast cost is fair. An additional fee is charged for parking.

A traveler from Cedar City, Utah USA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 14-Jan-09

Good location

We wanted a hotel near the Zurich airport and found this one. Christmas decorations were nice. Internet access was good. Check-in and check-out were easy.

Traveler's tip for business travelers

Nice to be near the airport.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 10-Sep-08

good hotel

It’s clean and comfort. The only problem is it’s about 10 minutes away from the nearest railway station. It’s not pleasant to walk during a raining night. But overall, it’s a good hotel to stay, especially it’s close to the airport and the shuttle service is good enough.

A traveler from SW Eng recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 3.0 4.0 4.0
Posted: 7-Aug-08

Good ROI

We enjoyed

A traveler from The Dalles, OR does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 1.0 5.0 5.0 5.0
Posted: 22-Jul-08

Great for overnight before flying

This hotel is located in the middle of nowhere. Close to the airport and convenient. Good transportation. Staff was incredibly unfriendly. Restaurant service was depressing. Reception understaffed. Room was very nice, although the shower leaked massively (strange door arrangement). Fine for what I needed and clean.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 5-Jul-08

Very good hotel

Modern hotel. Comfortable room. Convenient to airport.

Fred T from Sarajevo, Bosnia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 2.0 5.0 5.0 5.0
Posted: 29-Feb-08

Good Hotel

This is a good hotel, but I have to say that I was disapointed with the constant internet disruptions.

Traveler's tip on shopping

The train station is close to the hotel, so don’t waist money taking a taxi.

A traveler from Los Angeles does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 1.0 2.0 2.0
Posted: 17-Jul-07

Not impressed

They are going thru construction. Its a mess. Also my room had water leak from the AC vent. Overall, it was not satifactory.

A traveler from Newport Beach, CA does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 2.0 3.0 4.0
Posted: 10-Jul-07

Under construction

The hotel is located in a heavy street construction area and access to the hotel is very difficult. Not enough parking and too far away from local restaurants. The hotel has 2 restaurants but one is closed due to the overall renovation. The remaining restaurant is not very family friendly.

A traveler from cairo, egypt recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 8-Apr-07

very nice hotel

Very friendly, efficient front desk staff, near airport, a short walk to train station to go to Zurich, very clean. We were able to sleep 2 adults and 2 kids in a room which was fine for a layover.

Traveler's tip on getting the most out of your stay

for layovers with a few hours to enjoy, it is a 10 minute walk to the train station and a 9 minute train ride into zurich for a beautiful walk to the river and shopping/restaurants. You can buy adult train tickets at the hotel and have them give you instructions for buying children’s(half price)tickets at the station if you don’t speak german.

Write a review of this hotel (You may be required to sign in to verify your stay)

Have a question or comment about this page? Let us know.

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Expedia Information:  
about Expedia| add your hotel| press room| investor relations| Expedia terms of use| updated privacy policy| about our ads| become an affiliate| advertising| jobs| feedback

Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.
International sites:
Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Mexico| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom