Traveler ratings summary of Dukes Hotel, London Hotel
| Overall satisfaction | 95% of travelers (19 of 20) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.8 | 5.0 | 5.0 | 4.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 20 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Luxury in London
In a nestled location, just off St James Street, is this jewel of a hotel - the Dukes. Everything about our stay was a delight - the self-operated elevator (you have to use it to understand)to the room, the cozy bar and the restaurant. Its location is superb for any tourist. We will definitely stay there on our next visit to Londontown.
Traveler's tip on dining
All of the restaurants we were lucky to visit turned out to be expensive but the quality of the food and service was first class. Restaurants which are near the Dukes that you might think of visiting are the LOrange on St James Street (a block and a half away)and Scotts (a seafood restaurant where the "shaken not stirred martini" was invented) on Mount Street.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Fantastic
Dukes Hotel was a great place to stay. The room was extremely comfortable, clean, and quiet. Dukes Hotel is on a quiet street away from all of the hustle and bustle that London offers. Next time I stay in London, The Dukes Hotel would be my only choice. Their bar was a great place to also relax and have a drink. I would also highly recommend eating at Veriswamy, Englands oldest Indian restaurant.
Traveler's tip on dining
Eat at Veriswamny off Regents Street for some of the best Indian food I have ever had.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent
All services fine, including restaurant and concierge
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 5.0 | 5.0 | 5.0 |
Smiling Thieves ruined my trip to London
After reading the great reviews on here I chose Dukes for my 4 day trip to London. During check-in I was kindly asked for my visa to have on file. After going up to my room and doing some internet banking I realized $1550 (800 pounds) of my savings had been suspended from my card by Dukes. After phoning and asking why I have been charged they brushed me off and told me it was a temporary authorization charge which would be returned and I shouldnt be concerned about. What they where not interested in was that my VISA was linked to my personal savings account and such a large chunk of change out of my savings seriously limited the fun I was able to have during my stay in London. Unfortunately, after checking out several days ago the suspension of funds has been promised to be returned on six separate occasions yet is still lingering over my account a week since checking in. Its ridiculous and wrong. Its not a nice feeling to have so much of your hard earned money effectively stolen from you for one week by the place you are staying AFTER youve paid so much to book your room, and in my case their actions limited the amount of fun I had in London with my friends and colleagues. Despite the hotel being boutique and well appointed, having my money stolen with a smile, then not being appropriately rectified is not my idea of 5 star service.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Dukes Hotel
It was a wonderful experience. The hotel is cozy, very english in style and the personnel at the front desk very polite, attentive and respecful. I highly recommend this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Utterly Fantastic!
My wife and I had a fantastic time in London made all the more special by the people at Dukes. They were very helpful, delightful people who took care of us every step of the way.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
excellence in smallness
Hotel Duke was clean and comfortable .Room sizes are small but very well equipped .Its location is ideal for business and shopping Bond street is 5 minutes away , green park station is similarly situated .I would certainly return to this hotel on my next visit .
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Dukes Hotel is the BEST
Dukes is in ideal location for sightseeing , shopping and theatre going.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Londons Best Small Hotel
Have stayed here many times and never been disappointed. Friendly & helpful staff, small touches likes fresh flowers and terrific location. Very comfortable. My favorite place to stay in London
Traveler's tip on dining
Try LOranger for a very special dinner - just around the corner.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Dukes London
This is a fantastic hotel, first class service, excellent location a true gem
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Perfect small London hotel
Charming smallish rooms, excellent service, excellent food in restaurant.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Quiet corner in St James
Great location, tucked away in a quiet corner of the St james area. Everything is first rate; the room, amenities, dining facilities, service and the Bar all exceeded my expectations.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Londons best kept secret
In an enchanting cul de sac behind Green Park, this is English hospitality at its best. The rooms are a ittle small, but the bathrooms are state of the art, and the quality of the sheets, etc., are unparalleled. Five star experience, five star locattion, yet quiet and unassuming. And the price is out of this world. The martinis at the bar are rated the best in the WORLD by the Wall Street Journal.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Worth every penny
Dukes is one of the best hotel experience Ive had. The location is ideal and central, yet the rooms are quiet. The level of personal service was superb -- not just the usual, but also in fulfilling special requests. Its pricey, yes, but welcome to London! I recommend it without reservation.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Home Away from Home
Wonderful small hotel that provides a very intimate experience. The Dukes Bar is a very special feature there worth going to each nite. Localation cannot be beat.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Favorite Hotel in London
I have stayed at Dukes many times and have never been disappointed. This was the first trip I booked through Expedia. The staff could not be more helpful, including theatre tickets on this trip. The hotel is always quiet in spite of its location just off St. Jamess St. In the past they have helped us with Wimbledon logistics. The rooms are accurately described on their website and you can match the size of the room with how much you want to spend. Afternoon tea is one of our family favorites - dont miss it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Victorian London Lives!
There are obviously sleeker, more posh and edgier hotels in London. Dukes offers a gentle and civil reminder of the way the world used to be. Understated elegance and jewel-box rooms give patrons a cloistered and safe feeling of what travel must have been like in the Victorian age. Updated and decidedly not musty like some other older hotels. Dukes reminds the traveler of gentler times. Around the corner from Davidoffs, DR Harris Apothecary, Sothebys and some decent shopping I recommend it highly. Cheers!
Traveler's tip on dining
I try to dine at Veriswami (Londons oldest Indian restaurant) whenever I stay at Dukes.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Hotel comments
Had a lovely stay. Would certainly go back.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A Classic
Great Location Great Service Totally London
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Extremely impressed
The Dukes Hotel was perfect. I stayed there three nights on business and found the service and appointments top notch - and for a relative bargain price for London.
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