Hotel restaurant
Camino Real - Puebla provides a restaurant, a bar/lounge, and a fitness facility. Other amenities include multilingual staff and business services.
More hotel informationJetted tubs
Guestrooms have satellite television, cable television, and minibars; rooms also include coffee/tea makers and jetted tubs.
More room informationTraveler Opinions: Hotel review summary of Camino Real - Puebla, Puebla Hotel
| Overall satisfaction | 58% of travelers (7 of 12) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.5 | 3.1 | 3.3 | 3.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Camino Real - Puebla in Puebla
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 3.0 | 4.0 |
Puebla Hotel Real Bargain
Stayed here in September 2009. Thanks to an e-mail coupon from Expedia.com I received 50% off the regular rate, so the room was a steal. That said we had to pay to use the coffee maker in the room. But I suspect the hotel was attempting to claw back a bit lost of the rate for the room. The room was small, but a very nice place to stay. Reasonable to good service. I would not hesitate to recommend this place, though look for bargain rates online.
Traveler's tip on nightlife
Nearby is a unique bar serving Pasitas, this is quite a unusual place and worth a look. No food is served just tiny inexpensive drinks. That are quite special.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Not the best in Puebla
Our stay was horrible. Our room we booked wasn’t what we received. The promised free breakfast was not free and we were charged for it. We ordered room service for two adults and two children. We ordered it two hours before we needed to leave for a function. They brought one adults meal and one of the childrens. We asked several times about the other two and kept getting, there coming. They came as we were leaving. We didn’t eat any of the meals and went hungry for several hours because of their error. They charged us for all four meals even though they told us they wouldn’t and we didn’t even touch them. Their mini bar is pathetic and the tv’s don’t work in many of the rooms nor does the A/C. (We had several friends at the same hotel). We all were disappointed with the service, staff and rooms. Some of us had to move due to flooded rooms after the rain. It’s a shame as this hotel has potential to be beautiful and a nice place. Too bad no one is there to make it such.
Traveler's tip
Carry hand sanitizer with alcohol in it. Don’t drink the water or ice. Only bottled water. There are many things to see. Many small places to eat for what is equal to $2.00 US dollars and very good food. Taxi’s can be bargained with. Don’t just take the first rate, ask around, make a lower offer.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 3.0 |
Not satisfied at all.
I think the building is wonderfull, but the furniture, the bath of the rooms and some other items are old and in bad shape.