Traveler ratings summary of ANA Crowne Plaza Narita, Narita Hotel
| Overall satisfaction | 100% of travelers (15 of 15) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.6 | 4.6 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 15 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 4.0 | 4.0 |
Very pleased with this hotel.
I stayed at this hotel while overnighting in Tokyo on a trip back to the US from China. I was very pleased with the hotel-- it was clean, affordable, and close to the airport (about a 10-15 minute bus ride). I would definately stay there again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Good for Narita overnight
The ANA was very good in all respects, the bus from Narita was quick. Staff was very helpful. I arrived late, too late for dinner, and no other restaurants available locally. Bar on top floor was way too quiet, too few people.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Huge room
My wife and I toured around Japan and stayed at several small and cramped hotel but ANA Crowne Plaza is huge. It is like an American size room which is great when you are repacking suitcases. Also great food in there restaurant at a reasonable price.
Traveler's tip on saving a few bucks
The hotel even has a free shuttle bus that will pick you up at Narita airport or the Narita train stations and drop you off there.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Great!
Fromthe moment I arrived in the Taxi to Check out the service the staff offered was WONDERFUL!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very friendly staff!
The hotel was very clean and had exceptional service. The staff was very friendly and helpful. I felt very comfortable in my room and the bed was just perfect. I enjoyed myself! As a woman traveling alone, I felt very safe and comfortable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
good place to stay if you have an early flight or late arrival
Clean, good location for airport. Not much to do. Food not great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Good choice for stop over
The only negative is that the hotel bus from the airport to the hotel leaves once per hour. If you miss it you have to take a taxi or wait an hour. In the morning the bus was clearly announced and the desk staff knew the right time to leave
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
Very nice airport hotel
A very nice, comfortable and quiet hotel if staying overnight near Narita Airport. Free shuttle every half hour.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Tokyo Value
Hesitate to recommend so it doesnt get heavily booked and pricier when I want to go back! Convient location. Three metro stops to Omote-Sando, five to Ginza, 10 minutes and 15 dollar cab ride to Tokyo station.
Traveler's tip on saving a few bucks
Buy a 7$ metro pass if taking more than 4 subway trips.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice airport hotel
Hotel was clean and accommodating to us after our long airline flight. Bed was quite good and we found every feature we could ask for. Only downside was the distance from any other services. It was not within walking distance of any shops, restaurants, parks or really anything. There is a free shuttle into town that runs fairly often, but traffic can be heavy and the 10 minute ride can turn into 30 minutes!
Traveler's tip on saving a few bucks
Skip the hotel restaurants - very pricey. The little convenience store in the hotel lobby sells some microwaveable entrees that were fresh and yummy and sustained us until we could take the shuttle bus into Narita and locate some more affordable cuisine.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
comfortable
We were so tired when we arrived, that we barely noticed how small the room was.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great place to stay night before early AM flights out of Narita.
I stayed here 1 night before an early flight out of Narita. Very nice hotel near Narita airport. Clean room and friendly staff. Room was small but standard size for Japan. Convenience store in lobby. Free shuttle to and from Airport.
Traveler's tip
Note; in case you are not familiar with Tokyo, the airport is a 60-90 min train ride from downtown Tokyo. Dont stay here if you are sightseeing in Tokyo. It will cost you alot of money and time to go from here into Tokyo everyday.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Clean and comfortable. Excellent customer service
Despite its closeness to the Narita/Tokyo airport, there was no noticeable airplane taking off noises. A free shuttle bus to the hotel was available. The hotel staffs were very helpful finding a hotel in Japan for my next travel destination. The breakfast (buffet style, it is called Viking style in Japan) was excellent and the food selections were in both western and Japanese style and they were great. The bathroom/toilet was new and clean, the hot/cold, shower/tub selection was new type and pleasant to use and worked great.
Traveler's tip for business travelers
Compared with the hotels/motels in San Francisco and Los Angeles Im familiar in terms of price, the facility, cleanliness, service were excellent. The size of room, however is rather smaller than those cities.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Conveniently near Narita Airport
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Traveler's tip on saving a few bucks
Frequent hotel courtesy bus stops at Terminal 1 (South Wing, platform 16) and Terminal 2.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 3.0 |
nice hotel
this is a very nice hotel, rooms are clean, comfortable and has a great service. the only problem i founf with this hotel was that the rooms are a bit small compared to other hotels in NRT or Tokyo. but as you know crown plaza hotels are nice everywhere and have a complimentary shuttle service from the airport.
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