Whites City Resort
Welcome to the World Famous Carlsbad Caverns and Whites City Resort, New Mexicos only Resort Water Park. We have the Cavern Inn Motel, Walnut Canyon Inn and a Woodalls rated RV Park and Campground. Two restaurants, The Velvet Garter Restaurant and Saloon for dinner and Jacks for breakfast and lunch. Located on the boardwalk are the Registration Lobby for motels and RV Park, Whites City Gift Shop and T-shirt Shop, U.S. Post Office, Grocery, Mrs. Whites Cream and Butter Fudge, Mrs. Whites Ice Cream, the Million Dollar Museum. We are located at the edge of Carlsbad Caverns National Park at the juction of 62-180 and Highway 7. We are the closest accommodations to the Park, just 7 miles from the visitors center. Guadalupe National Park is 35 miles from our property southwest of Whites City. Carlsbad is 18 miles east of Whites City.
Traveler Opinions: Hotel review summary of Whites City Resort, Whites City Hotel
| Overall satisfaction | 66% of travelers (4 of 6) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 2.2 | 2.8 | 2.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Whites City Resort in Whites City
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 2.0 |
Don’t do it!
"Resort" is a misnomer. The hotel is split into multiple parts, and one has to walk a few blocks to check in--once one actually finds the check-in desk. It was so desolate (it was fall, so maybe that made a difference), that we feared a little for our safety. The location really is in the boonies, so don’t expect to see options for dining. The one restaurant had fairly edible food and nice wait staff. Had we not been in the position to lose out on our $, we would have turned around and driven the 40 or so miles back to Carlsbad.
Traveler's tip
Don’t arrive here hungry, especially not after 7:00 p.m. or so, when the one restaurant closes. Bring food with you!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 3.0 | 3.0 |
Resort?
With a name that includes the word "Resort", This hotel should raise its standards to that of a Resort Hotel. The staff were friendly and attentive, but the property and rooms need improving. Our first room had plumbing problems, however, we were quickly moved to another room. I think this place is the only hotel close to the caverns. There is nothing open after 8pm. That makes for a peaceful evening, but some like to dine later.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 1.0 | 1.0 |
Disappointing
The room was very dated - bedspread, carpets, etc., appeared to have been in place for far too many years. TV reception was very poor. Cleanliness was very poor - especially in the bathroom, including the shower. MAJOR renovations are desparately needed.