(Rates from $45.00)
La Quinta Inn San Antonio Lackland
San Antonio property with a health club
Traveler ratings summary of La Quinta Inn San Antonio Lackland, San Antonio Hotel
| Overall satisfaction | 77% of travelers (47 of 61) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.4 | 3.7 | 3.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
Very satisfied
Had no problems at all with the hotel. very friendly staff
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Lackland AFB Graduation
I went to my sons graduation at Lackland AFB the end of October 2009. I had read previous reviews and while most were pretty good (especially regarding location) there were some that had me worried. I shouldnt have been worried!! I LOVED it there!! Its RIGHT next to the base, like literally a short drive down the block & youre there. Its not a fancy schmancy hotel but we didnt need that, just needed a comfortable place to lay our heads & boy did they deliver! Id stay there again in a heartbeat!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Air Force Graduation
Right next door to Lackland AFB, quiet, clean and comfortable. Easy to access to and from base. If youre going to attend graduation ceremonies for your son or daughter and want to be close to the base then this is the hotel to stay in. Its about 15 minutes from downtown and there are plenty of fastfood places on the other side of interstate but yet nice sit down restaurants within 10-15 minutes of the base. My son is no longer at Lackland but if he goes back in the future I wouldnt hestitate to stay at this hotel again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
not a bad place to stay to go down for graduations
we went down to lackland for a graduation, in spite of the cold and rain, it was an overall good experiance. the hotel is just a couple of lights away from lackland air force base, so very close, you have a better chance of getting lost on base. . the cleanliness of the hotel was good, and the front staff was always friendly and helpful. they also have a hot breakfast. take conditioner, they dont supply that.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
It was fine for this trip
It provided easy access to the Air Force base and was inexpensive for my family.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 2.0 | 3.0 |
Average place to stay
We recently stayed there for an air force graduation. The location for access to the base was great! That about sums it up. Our room was not clean....there were chips and hairclips on the floor from the last occupants! It serves the purpose for the 6 days we stayed since we really werent in the room but I would never book another stay at this hotel!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 3.0 | 1.0 | 1.0 | 1.0 |
I wouldnt go back - dont stay here for BMT Graduation
Spent 5 days there for my sons BMT Graduation from Lackland Airforce Base. We reserved this for few reasons, it was close to Lackland AFB, the reviews said it was clean and it had WiFi in the rooms. We arrived to a dirty room with mold growing in the shower. The carpets were disgusting and the room smelled. It looked as though it had not been cleaned thoroughly in years. They put us in a room next to the laundry and gym and the hotel was no where near full so we could have been put anywhere. When we called late at night to have someone go tell the people in the gym to be quieter, they were bent out of shape and told us we should have requested another room. Even more disheartening was the fact that I needed to work at night during this stay and the WiFi was down, wouldnt connect or router was broken. They provided me with a booster, but it was broken too. I would recommend any other hotel in the close vicinity other than this one.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
It was a good value
Although I had to change the first room for leaky toilet and the second room could use some caulking redone on the shower area, in general it was a good value. I would stay again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
not impressed older hotel
hotel was older rooms wore ok the brefect area was small and need more room
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Great Location
This is the best place to stay if youre attending graduation at the AFB. The drive was only 2 minutes away. Perfect! No refrig to keep drinks cold. Need more area maps to get around. Great staff there from the housekeepers, security, front desk - friendly people! Mahalo!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent service
We had gone to Lackland AFB for my daughters Air Force basic graduation and wanted a hotel nearby. La Quinta was clean, the rooms comfortable and the staff was always friendly, helpful and accomodating.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 1.0 | 2.0 |
Not Impressed
The hotel was very disappointing. The air conditioning was broken and it caused the the carpet to soak. There were broken lights and I had no room service.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Very Nice, I recommend!
I was in San Antonio for my Sons graduation from Air Force BMT and I would recommend this motel to anyone needing lodging near Lackland. The room was very clean and the staff was exceptionally courteous and prompt. It is very close to the the base which made driving to BMT activities convenient and the access to the motel property is right off the exit. The King size bed was a little soft but hey...Ill take the clean room and property any time.
Traveler's tip
If you are traveling by auto anywhere in San Antonio...bring your GPS.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 2.0 | 4.0 |
Great location / Nasty carpet
Hotel was close to freeway entrances/exits. Great location and 2 lights away from Lackland AFB. Only problem with room - carpet extremely dirty. Had to wear slippers so feet wouldnt get black.
If youre going to LAFB graduation, this is the place to stay. So convenient to base, restaurants, freeway.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
Good place, But
We stayed here to be close to Lackland AFB. The staff was extremely nice, but the ice machine in our section never worked, so we had to go up to the front of the hotel each day to get ice, also the beds were not that comfortable. On our last day there, they ran out of coffee & most breakfast items.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
NEAR LACKLAND AFB
WE WERE IN THE AREA FOR MY SONS GRADUATION FROM BMT AT LACKLAND AFB. WHAT A GREAT LOCATION. JUST OUTSIDE THE GATES OF BASE BUT NOT FAR FROM OTHER THINGS TO DO IN THE AREA. WE WOULD DEFINITILY RECOMMEND THIS HOTEL.
IF YOU HAVE A LOVED ONE GRADUATING FROM BMT AT LACKLAND AFB THIS IS THE SPOT TO STAY.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
across from Lackland AFB
Clean,comfy, great bed and pillows, 2 pools,easy to find and super location across from Lackland AFB. I stayed the 1st 3 nights downtown at a "4star" hotel and the room and bed was better here I wish I had stayed here the whole stay.
Traveler's tip on dining
Great local cheap mexican places to eat just down the road, and a grocery store if you are staying any length of time. Sea world is also just down the road.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 2.0 | 2.0 |
Not too impressed
First room was dirty when we entered. Had to wait to find another room. TV was in bad shape but no one seemed to care. Maid service was GREAT!! Super nice.
Traveler's tip on saving a few bucks
Fine for visisting Lackland AFB.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 3.0 | 3.0 |
Sea World Trip
The hotel location was good, close to Sea World. We stayed the night, the only problem was the air condition was not working properly. It was stuffy, but made a phone call to front desk that nite (9:00pm) and he changed us to another room within 10 mins. Also, we where able to check out a little later the next day.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 4.0 |
Great for AFB gradutation
Pool closes too early!! Breakfast was good,people were friendly and helpful.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Great location to Lackland AFB
Breakfast was pretty good, the only complaint I have is that my internet didnt work for the entire week I was there. Pool was clean, and very friendly staff.
Traveler's tip on getting the most out of your stay
the Humidity is Crazy down in Texas. Im from Washington state, and wasnt very comfortable. Use the pool as often as possible.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Not impressed
The only downside to our fun Seaworld weekend was this hotel. Starting off with a flippant front desk staff, we arrived at our "non-smoking" room complete with ashtray and the old smoker smell firmly embedded in draperies and carpet. We werent sure what else was in the carpet, but your feet turned black after you walked across it a few times. We also discovered that "exterior corridors" really mean room doors open to the parking lot. We wont be returning to this hotel and will think twice about booking at this chain again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice hotel, really nice people and excellent breakfast in the morning!
We went to San Antonio for my sons graduation from Air Force Basic Training. The hotel is right outside of the base, so that is why we made reservations there. When we checked in we were pleasantly surprised. The employees are extremely nice and helpful. The continental breakfast that they serve every morning is really good.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 3.0 |
room stay
the room was a bit hot the air just would not get cold and the bathroom was kinda small too.
Traveler's tip on local attractions
everything was great within distance not to far to drive for food and entertainment for the kids.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 3.0 |
Wouldnt Go Back for One Reason...
I was visiting my husband at Lackland and this was within 5 minutes of the base, very convenient. The bed was very comfortable however the bathroom left much to be desired. The shower and toilet are in a separate room from the sink, and the shower is basically a stall that even I, a 52" petite woman, had a lot of trouble moving around in. It was a lot of effort to not knock my elbows on the wall and keep the shower door shut. Also, there were no cubbies or anything to put your shampoo on so it was not easy. Then water leaked all over the floor and I had to use up all the towels to mop it up. It was an "ok" hotel but I wouldnt stay there again simply because of the shower. Ladies trust me you wont be happy!
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