Best Western Executive Hotel
Business-friendly West Haven property with an indoor pool
West Haven
This business-friendly West Haven property is situated close to New Haven University.
See this hotel on a mapSwimming pool
Recreational amenities at Best Western Executive Hotel include an indoor pool and a fitness facility. Other amenities include complimentary breakfast, a bar/lounge, and a business center.
More hotel informationRefrigerators
Guestrooms offer cable television, complimentary weekday newspapers, and free local calls; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationTraveler Opinions: Hotel review summary of Best Western Executive Hotel, West Haven Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 1.7 | 1.8 | 2.5 | 2.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Executive Hotel in West Haven
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Uncomfortable
My recent stay at the Best Western Hotel was uncomfortable. I needed somewhere to stay during an emergency to later be given a room with an odor. The bathroom was fairly clean and the blankets were dingy. On top of this I was charge an additional $5.00 for what I was told a missing soap dish. Please don’t ever book here.
You can never go wrong with the Courtyard Marriott
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 3.0 | 1.0 |
Not impressed
The hote customer service was poor. Their policies and procedures are not customer centered. The continental breakfast has limitations such as the location in which the custoner must eat the breakfast. However, the area is small and not comfortable. The shower and air condition were not working.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Worst hotel I’ve ever stayed in. It should be demolished!!
I can’t believe that this hotel received as many "stars" as it did. Anyone considering a stay at this hotel shold seriously consider another choice. We couldn’t wait for our two nights to be over so that we could get out of there and find another place to bathe.