(Rates from $374.99)
The Westin Excelsior, Florence
Restored 12th-century mansion next to the Arno
Near Il Duomo
Overlooking Piazza Ognissanti, this stately hotel is two blocks from Santa Maria Novella, and 500 meters (about a quarter-mile) from Via Tornabuoni and Il Duomo.
See this hotel on a mapBusiness and wellness
The hotel offers state-of-the-art business facilities; conference and banquet rooms; high-speed Internet access and wireless Internet access, plus guestrooms that incorporate wellness amenities
More hotel informationSignature comforts
The 171 air-conditioned guestrooms have minibars, TV Internet access, wireless keyboards, laptop-sized safes, and Westin’s signature Heavenly Beds with pillowtop mattresses.
More room informationTraveler Opinions: Hotel review summary of The Westin Excelsior, Florence, Florence Hotel
| Overall satisfaction | 100% of travelers (18 of 18) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.8 | 4.9 | 4.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Westin Excelsior, Florence in Florence
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
What a pleasant surprise!
We were so happy when we got to the hotel - we had been to several other locations in Europe before we got to Florence and had experience some really bad 4-star hotels. This hotel is beautiful and it is in a great location - very close to the square. It is a very safe and clean area - we felt perfectly safe walking around at night. The room was beautiful and very large for European standards, with a very comfortable (also hard to find in Europe) king-sized bed and a nice, large, very modern bathroom. It was by far the best hotel of our entire trip! We will definitely go back. The staff is very friendly and helpful.
Traveler's tip on recreational activities
We booked a tuscan wine-tasting tour through the hotel that we really enjoyed. It included wine tasting and tour at an old castle, time in some medieval villages, and a traditional Italian dinner with wine at a very old castle/manor. It was nice and we got to see a lot of the tuscan country-side without having to drive. We also enjoyed the gardens of the palace - there is a great view from the terrace rose garden near the gallery (top of the hill).
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
great location
Great service butifull decorated rooms, but small. In the center of the city,Walking distance to all sites and shopping
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Beautiful and the Best View
We stayed for only two nights, but I wish I had stayed longer. The location is great, in front of a Piazza and next to the river..We had a suite with view to the river with a balcony which I loved. This was my first time in Florence and walked from the train station to the hotel, just a 10 min. walk which gave us time to look at the city..I would definitely stay at this hotel again if I ever go back..