Hotel Reviews of Quality Suites Charleston Convention Center, Charleston hotels, SC, United States of America Skip navigation
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Quality Suites Charleston Convention Center

Charleston property near the airport

Traveler ratings summary of Quality Suites Charleston Convention Center, Charleston Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 88% of travelers (23 of 26) recommend this hotel
4.0
Hotel service Hotel condition Room cleanliness Room comfort
4.3 4.0 3.9 4.2
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from Huntington Beach, Ca. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 4-Nov-09

loved the breakfast every day.

The hotel was very conveniently located. Near the airport, restaurants and shopping. Next to the freeway for easy travel to all the attractions. The hotel was very friendly and helpful demonstrating southern hospitality. I would definitely stay there again

The hotel was right off the freeway which made traveling and sightseeing very convient.

A traveler from La Jolla, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 17-Jun-09

Good place

Not as deluxe as Hilton or Sheraton, of course, but pretty clean and comfortable, meeting almost every demand of a business traveler. The front desk is helpful. The only concern is that it is situated near the airport and air force base, so planes fly over occasionally. Anyway, very good hotel.

A traveler from Beaufort, SC does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 2.0 3.0 3.0
Posted: 9-Jun-09

Not impressed

Television and telephone did not work. No dust ruffle on bed. Looked bad. Had to go through the inconvenience of changing rooms to get working TV and telephone. Took an hour after reporting to correct situation.

Traveler's tip on saving a few bucks

For Charleston, room rate was excellent. Hotel very near great shopping center and North Charleston Coliseum.

Alison M from Gaston, SC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 3.0 5.0 5.0 5.0
Posted: 9-Jun-09

Would definitely go back

The room was bigger than I thought. It had a great separate sitting area. The pool area is nice. It is slightly difficult to get to from the interstate and a GPS will not take you there (we got lost). It is very convenient yet far enoug away from downtown Charleston to avoid traffic and overpriced hotels(it took us only 15 minutes to get to the harbor). The full breakfast is great and the managers reception was nice. The only downfall was when we went to checkout the people at the counter were more concerned with ordering their lunch then helping me.

Traveler's tip on local attractions

Don’t miss Middleton Place (about 15 mins from hotel). We spent 3 hours walking the gardens, took an hour carriage tour, ate the wonderful food at the on site restaurant and even went kayaking for an hour on the Ashley River. Also, the nighttime ghost harbor tour was a different change of pace since everyone has walking ghost tours now.

A traveler from Chicago, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 3.0 3.0 3.0
Posted: 3-Jan-09

Good choice for price and location

Staff was friendly. Had stayed here previously but the room, at least the one we stayed in, is beginning to show wear. All in all it was a good choice for the price and location.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 4.0 4.0
Posted: 23-Oct-08

Southern Hospitality

The man who made breakfast was fantastic every morning at breakfast - even the morning we arrived at 2 minutes before closing. He was a real representation of southern hospitality. The hotel itself is laid out very sensibly with considerations made to minimize noise and the lay out definitely works well. The bed was one of the most comfortable I have slept in away from home. The two very small downsides: I couldn’t get the air conditioner adjusted to a "just right" level and the carpeting had a very odd texture. Clean, but odd. If I was in Charleston again, I would use this hotel and take extra socks to avoid touching the carpet.

A traveler from Traverse City, Mi does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 3.0 1.0 1.0 1.0
Posted: 31-Jul-08

Don’t stay here

The room is worn, bedspreads need to be cleaned, everything tattered.

Traveler's tip for business travelers

Don’t stay at this hotel

A traveler from Knoxville, TN does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 3.0 1.0 1.0 4.0
Posted: 29-Jul-08

Nasty!!!

The hotel looks new, but once you get inside the rooms, it is obvious it is older. There was hair all over the bathroom floor(pubic hair), and a request to get the room cleaned only succeeded in getting the trash emptied. The hair remained, and we ended up buying cleaner and cleaning it ourselves. The bathroom also reeked of urine, which probably came from the bad seal around the toilet. I only wondered what was in the room that we could not see. The only consolation was that we got the room for 60.00 on expedia, and I was glad we did not pay more. On a positive note, the pool and hot tub were very nice, as were the desk staff, and the location was great.

Belinda S from Liberty, MO recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 9-Jul-08

Would stay here again!

Very pleased with the staff and service! The made to order breakfast and Manager’s happy hour were great. Nice location close to beach and downtown. Room was more than we expected and very comfortable.

Traveler's tip on recreational activities

Sullivan’s Island is a great beach. Not as crowded as Isle of Palm and closer to hotel.

Ken S from Raleigh, NC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 1.0 4.0 3.0
Posted: 24-Apr-08

So So

My initial impression of the hotel was that it was new. However, soon after I started noticing little things here and there that showed the hotel had some age. Like the elevator doors were highly scuffed. I also discovered that there was a large cutout area in the carpet under our bed. The room was fairly clean and comfortable. Everything was going well until I got a knock on the door from maintenance saying that our shower was flooding the room downstairs, so we left for dinner cutting our showers short. The front desk, although are very friendly are not very informative. I called from the interstate at the exit for the hotel for directions. I was place on hold for several minutes, then given directions that took us out of the way to get to the hotel. Also after returning from dinner I asked the front desk if the plumbing problem was fixed and that if it was ok to use the shower. She stated "She didn’t know". Well I used the shower and heard nothing else so I guess it was fixed. Another couple in our group said that their room was dirty and the heat was fixed so you could not cut it up/down or off. On the upswing they do have a good hot breakfast every morning with some of the friendliest staff you can meeet. To sumarize, Fairly clean and comfortable, not very informative front desk. Serious maintenace issues, Hot breakfast and friendly staff. I am hesitant recommend. I have stayed in properties that were much worse.

Lori R from Wisconsin recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 4.0
Posted: 2-Apr-08

Very nice

We spent 6 nights in Charleston. We chose this hotel for several reasons--proximity to airport and downtown, price, and the breakfast. We were very happy with our selection. Breakfast was fresh, hearty, and delicious. The staff was friendly and helpful. The only downside was that the hot tub was too cold to use.

Josie M from Albuquerque, NM recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 5.0 4.0 3.0
Posted: 12-Mar-08

Room temperature

The front living area had virtually no air circulating through the room. When the air was turned on, the bedroom would freeze. Maintenance tried to adjust both room temperatures but it didn’t work. Hotel needs to work on this problem. Otherwise, it is a beautiful hotel and the staff very friendly and responsive; breakfast was outstanding!

Traveler's tip on shopping

Great to have an outlet mall with restaurants across the street.

A traveler from Lexington, SC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 5.0
Posted: 13-Feb-08

Nice place to stay with full Breakfast

Nice Hotel. Close to North Charleston Convention Center and downtown. Great price for area.

A traveler from Toronto, ON recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Jan-08

Small size comfortable hotel

The hot complimentary breakfast was excellent with the invitation to take out food for later in the day. The two room suite added greatly to the comfort, especially for someone travelling with a night owl. The hotel was a little difficult to find, even though located right beside and clearly visible from the I26.

Traveler's tip on dining

I recommend Jestine’s, a modestly priced eatery, on Meeting St. Excellent Southern style at home type of cooking.

Franklin I from Pittsburgh, PA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 3.0 3.0 3.0
Posted: 18-Dec-07

Great Location, Free Shuttle, Free Custom Breakfast

This was my first stay in both Charleston, SC and this Quality Suites and I must say that between the two, it really made the trip worthwhile. The hotel is located directly across the street from a huge outlet mall, the convention center and numerous nice restaurants. The hotel provides an on-demand free shuttle to and from the airport, as well as nearby venues such as the convention center, restaurants, etc. The hotel is in North Charleston and is about a 15 minute shuttle ride from downtown and there is a $15 round-trip fee that applies but it’s well worth it. During my 2-day trip here, the shuttle saved me about $50 in cab fare. The cooked to order breakfast was great, eggs, waffles, pancakes, etc. The rooms were a bit aged and soon will need refurbished, but the bed was comfortable and was well furnished. I’ll return again.

Traveler's tip on shopping

There is a huge year-round market in downtown Charleston which the shuttle will provide round-trip transportation for about $15. Once you’re finished with the market, you’re in the cultural shopping district filled with unique merchants, restaurants and art studios.

Tracy S from Ft. Lauderdale, FL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 5.0
Posted: 21-Nov-07

Great Stay

The only problem we had was with check in, where they did not have our reservation. I had to call expedia twice to get the problem rectified, otherwise we had a great stay. Room was comfortable, clean and the hotel is in a great location.

A traveler from Wakefield, RI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 3.0 5.0
Posted: 1-Nov-07

It was just grand...

The bed was VERY comfy. Not the best view or location. I think we spent 45 minutes trying to find the hotel when we could see it from the highway. The breakfast food left a lot to be desired but overall quite nice. The staff was very nice as well. I’d recommend it for the money. The only bad part was the location.

Robert L from Salem, Virginia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 1-Nov-07

Impressed!

On my future trips to Charleston, this is where I will stay. The room was great, clean and spacious, and the staff were even better.

Bill P from Rockledge, Florida recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 5.0
Posted: 26-Oct-07

Will Return

The hotel was very good. The breakfast was fantastic, the managers happy hour was unbelievable.the room was very comfortable and the service was friendly and prompt.

Traveler's tip on local attractions

The hotel was convenient to shopping, dining and only 10 minutes away from Historical Charleston.

A traveler from chicago recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 3.0 4.0
Posted: 9-Oct-07

great staff

Staff was great and the shuttle works very well. I walked to the convention center from here. Carpet should be cleaned.

A traveler from Evart., Michigan recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 5.0
Posted: 19-Sep-07

Great People

The staff were very friendly.We loved the free breakfeast. It was really nice to come back to the hotel after a long day of sight-seeing and relax with a complementary drink to help us unwind. The room was clean and I slept the best I ever have when staying in a hotel.The pool was really nice and clean also.Had a very nice time at this hotel.

Traveler's tip

Charleston was a larger city than we expected.The only thing I can suggest is to avoid I-26 during rush hour.Our hotel was close to the airport which was nice.

Vaughn W from Raleigh NC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 6-Sep-07

My Charleston Vacation

This one night stay was a suprise. It was more thin I thought it would be. Service was great. The rooms are clean and larg. And the Mall is next door.

Traveler's tip on getting the most out of your stay

My GPS could not find this location. Have a map.

Jeff W from Charlotte, NC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 4.0 5.0
Posted: 31-Aug-07

Great room, greaat price

The room was a two room suite. Very nice to have a separate sitting room complete with referigerator, microwave, TV and wet bar seperate from the sleeping room. Sleeping room was quite large and very comfortable. Every evening there was a managers cocktail time with free beer and wine. The included breakfast was made to order or buffet style and was as good as any restaurant and included in the room rate. It was only a 10 minute drive to downtown Charleston. When I go back to Charleston I will stay there again.

Traveler's tip on local attractions

August is not the best time to visit Charleston. It can be quite hot and humid. The harbor cruise is refreshing when there is a breeze as it is cooler out on the water. The airconditioned bus tours are a good way to see the town. However the mansion tours are very hot in the summer as the buildings are not airconditioned, as was their historical condition.

A traveler from Belleville, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Aug-07

Best stay in Charleston ever!

We have traveled to Charleston several times of the last ten years and this was the best stay ever! The Management and Staff of this hotel were wonderful...all very friendly and willing to go the extra mile.

Traveler's tip on getting the most out of your stay

Be sure to have the morning breakfast. It’s the best!

A traveler from Upstate New York recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 5-Apr-07

Best for your money

The rooms and service was very good. Would recommend this hotel to stay at. Free full breakfast. The rooms are all suites that give lots of room and privacy.

Traveler's tip on local attractions

Check around for your best price. They all want your money and prices vary so just take our time before making a purchase.

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