Arbor Suites at the Mall
Family-friendly Springfield property with a seasonal outdoor pool
Springfield
This family-friendly Springfield property is situated close to Bass Pro Shops Outdoor World. Another nearby point of interest is American National Fish and Wildlife Museum.
See this hotel on a mapSwimming pool
Recreational amenities at Arbor Suites at the Mall include a spa tub, a fitness facility, and a seasonal outdoor pool. Other amenities include complimentary breakfast, a business center, and wireless Internet access.
More hotel informationBalconies
Guestrooms offer balconies, sofa beds, and cable television; rooms also include refrigerators, microwaves, and cookware/dishes/utensils.
More room informationTraveler Opinions: Hotel review summary of Arbor Suites at the Mall, Springfield Hotel
| Overall satisfaction | 93% of travelers (29 of 31) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 3.7 | 3.9 | 4.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Arbor Suites at the Mall in Springfield
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Updates needed
The hotel is showing its age. Suite was large with full kichen. We enjoyed the DVD player in the room. Staff was friendly and professional. Pool seemed cloudy and had quite a few leaves in it...kept the pool guy very busy. We were in a non-smoking room; however an ashtray full of butts was on the balcony overlooking the pool. An OK stay for the money, but seems to be more suited for extended stays.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Okay, but not great
The hotel was okay if you are just looking for a place to sleep. The room was clean but kept dark with shades drawn. Bed was not the greatest but did allow for a good night’s sleep. I was not impressed at all with the continental breakfast. Overall, as long as you are only concerned about a place to sleep, this hotel is adequate for that purpose.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 1.0 | 3.0 |
It was okay
The staff was very nice and helpful. However, the shower had the prior occupants long hair on the shower wall. There was still a piece of hair in the shower after they were notified and cleaned it.