8/10 Good
lesley
Traveled with partner
Apr 23, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our arrival, we were greeted by a male staff member who was exceptionally friendly & welcoming. The hotel itself is absolutely stunning with historical details & relics from its convent history. Our room was very big & comfortable with 2 window looking directly onto the street.
The location was fabulous, close to restaurants, shops & transport links.
Slight gripes with the bathroom. The shower needs updated- the mixer flow isn't consistent with the temperature so you can suddenly have too hot or cold water coming through. The water flow is weak also. Plus, the towels are pretty hard & thin. Would be nice to have soft, fluffy towels. On the plus side, dressing gowns, slippers & nice toiletries were on hand.
We only had breakfast on the first morning, which at 15 euros each, we felt was overpriced. There wasn't an awful lot of selection & there seemed to be a delay in replenishing items. No hot items except a do it yourself boiled egg machine. My husband used this & the egg was in for 15 mins & was still liquid. Would be better to mass boil eggs for guests. Lastly, the staff member in the dining room was run off his feet so the receptionist was in helping him to the detriment of people standing at reception.
Apart from these few gripes, it really is a lovely hotel & would definitely stay here again.
lesley
Stayed 3 nights in Apr 2024