(Rates from $102.80)
Hotel Berna
Milan business property near Grattacielo Pirelli
Location
This hotel is in central Milan, just 200 metres from Central Station, three kilometres from the Duomo and five kilometres from Santa Maria delle Grazie, home of Da Vinci’s The Last Supper.
See this hotel on a mapProperty amenities
The concierge can advise on nearby sights and make restaurant reservations; and guests can relax over drinks in the bar and enjoy free tea and coffee in the lobby.
More hotel informationComplimentary minibars
The 126 individually decorated guestrooms feature light, modern style and functional furnishings; all are equipped with cable television, wireless Internet connections and complimentary minibars.
More room informationTraveler Opinions: Hotel review summary of Hotel Berna, Milan Hotel
| Overall satisfaction | 95% of travelers (62 of 65) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.6 | 4.4 | 4.6 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hotel Berna in Milan
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 2.0 | 3.0 |
Berna
Berna is normally great value. Very polite and helpful staff. Stayed here twice in the space of several days. First room had tremendous smell of mold. Was there for 1 nite only, advised them, they were concerned and apologized. On returning for second stay, they provided a nicer room, an upgrade, but it too had mold. Asked the maid to clean the shower which had obvious mold around sides. Even after that, there were still visible areas of mold that were left. This isn’t normal for this hotel. Have stayed there before and had great experience, no issues whatsoever. This was summer, so the heat / humidity probably contributed.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Hotel Burna helped us solve an airline screw-up
The hotel was great, clean, a great value, close to Centrale Station etc but how great they are was shown when they helped my wife and I solve a problem with our seating on our airline flight back to Seattle. We went to do our on line check-in at an internet store (not at Hotel Burna) and found out airline had given away our seats and we had none for our 10-11 hour flight from Paris to Seattle. This was extremely upsetting since we had our seats nine (yes nine) months prior to our flight. We didn’t know where to turn so we went to the reception desk at Hotel Burna. The reception person said "let me help you take care of it". He could tell we were upset so he went on line at and was obviously having trouble getting a phone number where English was spoken. He spent fifteen minutes on line and the phone speaking in Italian and English then finally pointed to me to pick up the phone. There was an English speaking airline ticketing agent on the line. The problem was solved. Without his hard work and perseverance we would have been miserable our last day in Italy. We’ll stay at the Hotel Burna on our next trip to Milan.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice
We were only there overnite, but were very satisfied. Room excellent, staff friendly and helpful, breakfast delicious. Definitely would go back