(Rates from $165.33)
Outrigger Napili Shores
Authentic Hawaiian Kaanapali beachfront resort
Traveler ratings summary of Outrigger Napili Shores, Kaanapali Hotel
| Overall satisfaction | 97% of travelers (70 of 72) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.6 | 4.7 | 4.7 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Another visit
If I ever visit Maui again, whis is quite probable, I will probably select Napili shores as our destination lodging. There isnt anything less than 99% about the place.
North west end of maui is the best.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Saving to return
We enjoyed our stay ,the staff and atmosphere were very pleasent. When we go back to Maui napilli shores is the place we are going to stay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 5.0 |
Great Service
The staff were nice. The hotel was quiet, clean and great. The only thing is that the ocean next to the hotel, napali beach, was good for neither snorkeling nor swimming. The market near the hotel was really expensive. Otherwise, the hotel was great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Great staff, nice room, good location
If this resort had air conditioned rooms, it would be 4 star lodgings. As we had the Trade Winds every day we there in mid-October, that did not matter. And the beach was just great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 3.0 |
Love watching the turtles every morning
The room was great, every morning we would drink our coffee and watch the turtles. Only wish there was airconditioning. We happened to be in Maui the week the trade winds deceided to stop blowing and the temps were in the 90s. It was uncomfortable to sleep at night. But overall the room was wonderful, the hotel, condos were great. The on site restraunt is overpriced, and did not have their liquor license. Food was good, our server was odd person who kept showing the other pratons our order, very strange.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
WONDERFUL
Wonderful, cant wait to go back. great location, Napili Bay is wonderful, other great beaches close by. Outriggers pools are sparkling clean, beautiful landscaping, clean comfortable studios, friendly staff.........
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Looking forward to coming back to this hotel!
We decided to stay at this hotel because we wanted to avoid the big buildings, looking for a more intimate location (besides its high ratings from other Expedia fellows). Bingo! The Napili Shores was incredibly well taken care of, right on Napili Bay beach (we watched the sunset every day) and a few minutes away from Lahaina, where all the stores and restaurants are. We got upgraded to a partial ocean view room and I cant remember staying in a room so clean before! Having a full kitchen was definitely helpful and seating on the balcony while enjoying a nice meal with a view was a treat. The pools are open until late as well as the jacuzzi. The front desk was very nice and helpful all the time. The local Expedia Expert also helped us booking a few adventures. Dont miss the bike ride down from the top of Haleakala. Its too much fun! Road to Hana is another must do, stopping at the black sand beach. What a place! Just cant wait to go back...
Traveler's tip on local attractions
Snorkel Bobs offers a nice daily or weekly rental deal for an umbrella, chairs and a cooler. Kapalua Bay was the best snorkel we did, although my husband swam with a turtle at Napili Bay! The Gazebo is definitely a must for your breakfast. CJs Deli and Dinner has great inexpensive food and a nice lunch box for when you ride to Hana. Kimos at Lahaina was a nice dinner with a view. Maui Brewery at Kahana is another good option.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Paradise; cant wait to go back!
What can I say? Do you want to watch sea turtles and spinner dolphins from the comfort of your room? Pop down just a few feet to a beautiful sandy beach and snorkel about with said turtles and all those gorgeous fish? Whats not to like? Clean, convenient and the view and island experience just cant be beat! And, since its a condo, there are all the amenities of home: a fully equipped kitchen and a great lanai/balcony with room to eat outside and experience all Maui has to offer!I love this place!
Traveler's tip on local attractions
Last time I was here I missed the very local amenities: a local store with the necessities and even gifts to send home, great restaurants (including those on the premises), a nearby hiking trail so you can check out the adjacent bays (Napili is still the best), and dancing very nearby if you choose to seek it out.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
We could return to this condo
This was our first stay in a condo. We were very happy with the comfort of our room. The kitchen was well stocked of dishes, utensils and pans. Everything was very, very clean. The grounds were beautiful. We loved how we could walk to the beach becuase it was very close. It wasnt very crowded and the sunsets were awesome. We would certainly return.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very good experience at Napili Shores
We had a very pleasant stay at this facility. The room facilities were great and surroundings were very beautiful. The room had free internet, very good TV, DVD player and kitchen facilities were also great. Parking was free which was also great. I would surely recommend this place to my friends and we will definitely go back.
Traveler's tip on local attractions
Gazebo restaurant at Napili shores is great for food but you will need to be patient to find a table. Dont miss Halekala and Hana drive. Lastly, dont leave Maui without having a swim at Big Beach at Makena.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Wonderful!
Napili Shores is a wonderful hotel on Napili Bay. It is quiet and family oriented. The gazebo restaurant is famous for breakfast and lunch on the ocean front. Ive stayed there many times and will return many times more.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Great location
My boyfriend and I were more than satisfied with our stay. The property was well maintained. A short walk across some rocks and we were at a beautiful beach with beautiful water and snorkling. We saw turtles and all kinds of fish. The room was very comfortable and had everything we needed to feel at home.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
auwsome sunsets
We really enjoyed our stay , the room was very comfortable and the surroundings were well maintained , very layed back , in which made our stay much more pleasent , loved it , cannot wait to stay again .
Traveler's tip on saving a few bucks
Eating out was a little spendy , costco is close if you want to ocasionally cook on the bbq;s they have , very clean .
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Worth the money
In an expensive holiday destination like Maui, we didnt expect a whole lot for what we paid for at this hotel, but we were quite mistaken. While it isnt where youd want to spend your honeymoon, for a normal holiday, however, its great. The room we got was very spacious with high ceilings, kitchen facilities, a small balcony, and a fairly large bathroom. We liked that the hotel also provided towels for use at the beach which could be exchanged for fresh ones anytime, that there was a laundramat (coin-operated) for guests accessible 24x7 which we found cheaper than elsewhere in Maui, that there was free internet access, that there was an outdoor jacuzzi to relax in in the evenings after a day of water sports, and also that most wonderful oceanfront restaurant, The Gazebo, for really awesome pancakes with pineapple, banana & macadamias. It can get a little noisy and is really best for small families with kids. The hotel is right next to a popular family beach.
Traveler's tip on saving a few bucks
Buy a cheap set of snorkel gear to take along rather than renting as it can add up. Maui has wonderful places to snorkel. Look out for free maps on best snorkelling spots.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 4.0 |
Nice place for family vacation
We liked the place. There is a nice beach next to it and it is a quiet part of the island. Hotels and all buildings in this area are one or two floors and we liked that. If you prefer huge hotels there are other places. Kitchen has basically everything you need for that short time. Bathroom is nice and clean (except that you will bring sand from beach every day). Internet worked well. It is more likely that you will have some showers here than in Lahaina but they say no rain, no rainbow.
Traveler's tip on recreational activities
It is a good idea to visit some other beaches or do other sctivies. And there are many choices - snorkeling, surfing, Haleakala park, road to Hana, Luau ...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Almost Perfect
This was our first trip to Hawaii. The Napili Shores was recommended by a friend and we found the facility great. We stayed in an ocean view studio on the 2nd floor and our unit was great. Very clean and comfortable. The grounds were exceptionally well kept and the front desk staff was very pleasant and helpful. The beach was just a short walk (5 minutes) to the right and 5 minutes to the left was a cove full of sea turtles that may for great snorkeling. The only issue at this resort was the Gazebo resturant was right at the ocean side pool and people waiting in line (at least 20 -30 each day we were there) take over the pool deck. Management gives no consideration to the people staying at the resort. The solution is so simple....have the people line up going up th 3 stairs to the central court yard instead of all over the pool deck. With the expense of going to Hawaii and all the options available this one issue for us is enough to find another place to stay next time. Too bad the place is great and this issue is so simple to fix if anyone in management cared to......
Traveler's tip on recreational activities
Pacific Whale Watch was exceptional and we highly recommend them. If pays to become a member if you plan more than 1 whale watch. Mendes Ranch for horse back riding was also exceptional. Great staff, good horses, and excellent trails and scenery.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Exceeded my expectations!
Great relaxed and casual atmosphere, overall quiet and peaceful atmosphere. I will always have fond memories of Napali Shores Resort and would definately return again. Our condo was perfect with a great view of the ocean from our second-story lanai.
Traveler's tip on dining
Maui Brewing Company, located a few miles south of Napali Shores had really good food, resonably priced, and a great Mango Hefiwisen beer. The macadamia pancakes at the Gazebo are a must. Finally, the nearby Sea House restaurant has excellent seafood with an ocean view.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
excellent service, bent over backwards to help, lovely quiet hotel
wonderful
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Better than Expected
After reading a lot of reviews, I didnt have too high of expectations for this hotel, but we were impressed. Free Parking was nice, No AC wasnt a problem because the weather is amazing, we felt like it was in a safe neighborhood, and it really is next to a nice beach! There were a lot of families staying here so there was some noise, but we didnt mind. There werent any good restaurants (except the Gazebo which is only open for breakfast & lunch) past Lahaina, so it was a fifteen minute drive whenever we went out to eat.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Excellent Choice
Outrigger Napili Shores was a wonderful place to stay. The grounds and facilities were immaculate and beautiful. The condo kitchen was furnished with everything we needed to cook complete meals and there were gas grills on the property as well. There was no air conditioning but we did not miss it because of the ceiling fans and screened windows. Our only complaint was that the mattress was too soft, which is a personal preference.
Traveler's tip on saving a few bucks
Cooking your own meals is a great way to save money on vacation as well as provide generally healthier food than restaurant food. Grocery prices were noticeably better at Safeway than at Foodland or Napili Market.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Great Honeymoon
Stayed here 12 nights in September for honeymoon. Great location, nice rooms. We stayed in an ocean front studio. Room was big, kitchen was perfect, and the view was great. Hotel was close to beach and both restaurants on site were excellent. I would definitely stay here again.
Traveler's tip on recreational activities
We booked all of our activities through the Expedia Rep on site. Saved us money!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 3.0 |
Some good, some bad
realized when we got into room that there was no A/C, only a fan over the bed and one in the bathroom. Luckily it wasnt that hot. Only other concern was the bed, for the studio we stayed in had one of those beds that you can lift up into the wall to make space, so it felt more like a roll a way bed rather than a real one, got uncomfortable at times. Other than that, I really liked it there. It was really clean, had great little kitchen with all the utensils and dishes, and its so nice outside. There are a bunch of sea turtles that hang out by the rocks that are fun to watch and even swim with. Excellent place to stay with a family, you can buy groceries down the street and have a nice outdoor bbq, good people around, I liked it. If you dont mind the bed or no a/c that much, this is a great place to stay
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Happy as two Clams
While not luxurious, the Outrigger at Napili Shores was clean, comfortable, and well appointed with everything you will need to keep within a budget. The kitchen was well stocked and the appliances were new and clean. For greater privacy I recommend a unit closer to the shore...but the nearer to Labor Day, the fewer the rough-housing children. Over-all no noise after around 8:30pm....and a most beautiful, well maintained grounds and view of the ocean.
Traveler's tip on dining
Take the tour guides tips on places to eat on a budget. They eat in these establishments all the time and if they say the food is good....you can trust those opinions.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Would defenitely go back
The staff was great and helpful. Our room was very nice, good size kitchen space. Nice balcony. Restaurants and bar were good.
Traveler's tip on saving a few bucks
Go to the grocery store and stock up on snacks and drinks and keep them in the condos kitchen.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
great place
Perfect for families, full kitchen, comfy and clean. Loved the scent of plumeria in the garden. Good location, walking distance to Napili Beach.
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