(Rates from $139.00)
Palace Hotel - Luxury Collection
Restored landmark hotel in downtown San Francisco
Union Square: 3 blocks
Featuring a skylit indoor pool and acclaimed restaurants, this legendary 1909 hotel in downtown San Francisco is 1 block from the Financial District, 3 blocks from Union Square, and 4 blocks from Moscone Center.
See this hotel on a mapGarden Court grandeur
The Palace Hotel’s resplendent Garden Court, with a stained-glass dome, is considered one of the world's most beautiful dining rooms. A famous mural by Maxfield Parrish takes center stage in the Pied Piper Bar.
More hotel informationLofty ceilings
Elegantly traditional in design, guestrooms at the Palace Hotel feature 14-foot ceilings and polished mahogany furniture. Beds indulge with plush-top mattresses and down duvets.
More room informationTraveler Opinions: Hotel review summary of Palace Hotel - Luxury Collection, San Francisco Hotel
| Overall satisfaction | 94% of travelers (249 of 263) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.6 | 4.7 | 4.7 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Palace Hotel - Luxury Collection in San Francisco
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 4.0 | 4.0 | 3.0 |
Classic SF Hotel
Palace Hotel is centrally located to shopping in Union Square and the Ferry Building. The service was really great here-- everyone was very helpful and willing to offer help where they could. I’ve been to afternoon tea at this hotel and the area where tea is served is one of the most beautiful hotel areas that I have ever been in. My biggest complaint is that I felt like the beds were not upgraded. Being part of the Starwood luxury collection, I had high expectations for a fabulous bed. The beds, instead, felt a little springy. Overall, it was a nice hotel and I had a pleasant stay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 3.0 |
Great hotel, great location
The Palace Hotel is a San Francisco fixture. It was supposed to be the "Titanic" of hotels until 1906...it did burn, though. But, it was rebuilt and is very elegant. The service staff is excellent and always puts your needs first. Although it is older with lots of charm, if you want brand spanking new and shiny, this is not your place. The location is good - close to all forms of SF transportation. We had a corner suite which had lots of windows. The views are only of other buildings though - can’t see the bay or anything. All in all a pleasant stay and we would consider going back on another trip.
Traveler's tip on dining
The restaurants are outrageously good - but you will pay more! We recommend: Fleur de Lys (Hubert Keller’s place), Michael Mina, The Stinking Rose (gotta try the garlic ice cream with caramel!), Alegrias from Spain (tapas place on Lombard St.), and The Dining Room at the Ritz Carlton. Oh, and you must try the clam chowder in a sourdough bowl at Bistro Boudin!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 4.0 | 3.0 |
Technology Disaster
I can stay at any Days Inn and get easy, free wireless internet from my room or anywhere in the hotel. The Palace in-room materials give you no information on the internet. When you inquire, you find it is very expensive in your room but free in the lobby with a password. I then had to ask two people and call IT support to get a password that worked for me. And the lobby is full of people with laptops. It is the 21st century!!