(Rates from $89.95)
Clarion Hotel West Springfield
West Springfield property with an indoor pool
West Springfield
Located in West Springfield, this property is close to Springfield City Library.
See this hotel on a mapSwimming pool
Recreational amenities at Clarion Hotel West Springfield include an indoor pool, a spa tub, and a sauna. Other amenities include a restaurant, complimentary breakfast, and a bar/lounge.
More hotel informationRefrigerators
Guestrooms have cable television, complimentary newspapers, and free local calls; rooms also include refrigerators, coffee/tea makers, and shower/tub combinations.
More room informationTraveler Opinions: Hotel review summary of Clarion Hotel West Springfield, West Springfield Hotel
| Overall satisfaction | 82% of travelers (23 of 28) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.9 | 3.6 | 3.6 | 3.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Clarion Hotel West Springfield in West Springfield
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 1.0 | 1.0 |
Not Good
When I walked into the lobby to register, I was overwhelmed by a very strong odor of chlorine. I quickly learned that it came from the indoor pool and the odor permeated throughout the entire first floor. The furniture and fixtures are old and dingy. Curtain, draps, ahd upholstery were stained. My door did not shut unless I yanked it very hard. Noise from the AC motor in another room kept me awake. I didn’t walk on the carpet in my bare feet. My summary is that this hotel is old and needs a lot of work. I don’t recommend it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Deceptivly Nice
Great location, easy access to highways and attractions. The hotel has a good setup with a pool, tiki "bar". Hotel personelle were very attentive. Couldn’t ask for more with the included breakfast. Will return if we’re in the area.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 3.0 |
Economy Rated
For the price the hotel met our needs. Close to Harford Airport and Mass Turnpike. Checked in late so we couldn’t avail ourselves of room service or the dining room. Room was clean. Free breakfast hit the spot.