(Rates from $318.00)
Cozumel Palace All Inclusive
Hotel with dive shop one mile from downtown
On the Caribbean Sea
This hotel is set on the Caribbean Sea, 5 miles from Cozumel International Airport and less than 1 km from Punta Langosta mall.
See this hotel on a mapSwim-up margaritas
Amenities at Cozumel Palace All Inclusive include outdoor infinity and splash pools, a swim-up bar, a kid's club, and 3 restaurants.
More hotel informationMagical water views
Accommodations at Cozumel Palace include ocean or city views, sitting areas, minibars, nightly turndown service, and bathrobes with slippers.
More room informationTraveler Opinions: Hotel review summary of Cozumel Palace All Inclusive, Cozumel Hotel
| Overall satisfaction | 98% of travelers (196 of 200) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.9 | 4.8 | 4.9 | 4.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Cozumel Palace All Inclusive in Cozumel
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best all-inclusive ever!
We have traveled to Mexico,(Cancun, Playa, Cozumel) about 15 times the last 20 years and the Cozumel Palace was the best all-inclusive we have ever been to. The food was good, pools were nice, the size of the hotel was great, not too big! But, it was the service that was incredible, they would do anything for you they possibly could to make your stay perfect. My husband is always ready to go home after 4 or 5 nights but not this time, he wanted to stay a couple of more days. You can snorkel right off the hotel pier, it was great! There is no beach with waves but we loved the reef that was right in front of the hotel. We went on Oct. 24-28, and the hotel was not crowded so that was nice, but you do take a chance on the weather, we lucked out. Best vacation ever!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Awesome Vacation!! great staff, great Hotel. Still Smiling
We arrived on a Tuesday to a cold drink, a cold towel refreshing towel, and a very friendly welcome. It got better every minute from there. The room was better than expected and fully stocked with juice and drinks. We never wanted for more. The view was great; ocean, pool, and reef. Our dive boat picked us up at our dock every morning. We would come back from the dive and walk into the pool area to lunch and drinks. We never had to go ask for anything. We tipped regularly but no one expected or asked. They were thankful when we did, and pleasant when we didn’t. We just were so happy with the service we wanted to. We did the membership club trip to Aventura spa and received some spa credits. So many that my wife was unable to use them all. We liked the trip, didn’t mind the presentation, and had a great time. We would probably do it again. We will definitely come back here again. I’m already thinking about a spring vacation.
Traveler's tip on recreational activities
Guidos on the main drag had a great goat cheese, garlic bread appetizer and grilled fish dinner. We loved Blue Magic Scuba. They were perfect for us.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great vacation
We stayed at the Cozumel Palace for 6 days. The service was exceptional We upgraded to the concierge level which gave us a guaranteed king bed & great view. We were on the 4th floor @ the very end & so we didn’t get a lot of the noise people talk about. The only thing we didn’t like was we were there to relax & they tried to push to go visit other resorts. The massages were great. Most of the food was good, the breakfast buffet was the best The service @ the pool was exceptional, never an empty glass. Overall great vacation & would love to return again.
Traveler's tip on local attractions
We did the lobster pirate cruise was a lot of fun & the lobster was great. We swam with the dolphins next door to the resort, great experience
Promotions
Honeymoon Promotion
Book a stay at this Palace resort and receive the following after arrival:
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
Upon arrival, honeymooning couples must present proof of marriage within the past year.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
25th Silver Anniversary Palace Passport Promotion - 2009
Book a minimum three-night stay for travel December 24, 2008 - December 23, 2009 and receive the following:
- Cancun/Riviera Maya resorts: Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam, Valladolid, Paradise Snorkeling, Wet'n Wild water park, Chichen Itza Light and Sound with Cenotes, Adventours Cancun Park Zip Line and Tulum Adventure
- Cozumel Palace: Chankanaab Tour, Glass Bottom Boat, Coba and Tulum Adventure
- Vallarta Palace: Sunset Cruise, Channel Tour, City Tour and Sea Life Park
- Isla Mujeres Palace: Around the Island Tour and Snorkeling Tour
Golf and spa discounts are per room, per day; round-trip transportation from Isla Mujeres Palace to Grand Puerto Pier is not included. Round-trip transportation is included from Grand Puerto Pier in Cancun to any of the three golf courses. ATV Tour does not include round-trip transportation from Isla Mujeres Palace to Gran Puerto Pier. ATV Tour includes round-trip transportation from Grand Puerto Pier in Cancun to ATV activity area. Guests need to visit the Palace Vacation planners desk (Elite tours) to book their tours and redeem discounts for spa and golf reservations. Minimum three-night stay required. Promotion is combinable with other promotions.