Omni William Penn Hotel, Pittsburgh hotels, PA, United States of America Skip navigation
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Omni William Penn Hotel

Historic grandeur near Pittsburgh sports and culture

Business district

Located in the main business district, across from Mellon Square, this hotel is within 4 blocks of department stores, Mellon Arena, Heinz Hall for the Performing Arts, and the convention center.

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Old-world opulence

Known as the “Grande Dame of Pittsburgh,” the Omni has an ornate lobby with crystal chandeliers, marble floors, and a grand piano. A spa, business center, and multiple dining choices are on site.

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Premium bedding

Omni William Penn guestrooms offer premium bedding, cherry-wood furnishings, large desks, Wolfgang Puck coffee, and Institute Swiss bath products.

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Traveler Opinions: Hotel review summary of Omni William Penn Hotel, Pittsburgh Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 91% of travelers (72 of 79) recommend this hotel
4.5
Hotel service Hotel condition Room cleanliness Room comfort
4.5 4.5 4.6 4.5
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Omni William Penn Hotel in Pittsburgh

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from NY, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 17-Nov-09

Wonderful stay!

Great place...the room was wonderful and everyone was very helpful! The concierge was especially forthcoming for ideas for dinner and lunch....i would def. return!

A traveler from Las Vega does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 2.0 1.0
Posted: 12-Nov-09

Worst Hotel Experience I’ve Had

After checking in to our room, on a celebration night of our engagement, we found a shrieking noise coming from an outdoor fan. After almost an hour in the middle of the night, they finally relocated us in a room with a pulldown bed. Basically i spent the most i ever had on a pulldown full bed. After getting nearly no sleep, i was too furious to even start with a hotel associate, for fear of embarrising myself and my fiancee. I did not feel like explaining my expectations, being that i live in Las Vegas and work in one of the nicest resorts. I had a much better experience at the Bridgeville Holiday Inn, pretty telling for the so called "Best Hotel in Pittsburgh". Dont waste your money.

A traveler from Vienna, VA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 4.0 5.0
Posted: 1-Sep-09

Loved our stay!

First time in Pittsburgh, and the Omni William Penn was fantastic. The location was perfect for us: in a good, safe part of downtown, and absolutely walkable to the Mellon Arena & PNC Park and multiple restaurants. The interior of the lobby is old-style grande, with perhaps a little wear & tear showing. BUT....we stayed on a floor that had just been renovated, and it was stunning. One of the prettiest rooms that we’ve ever stayed in. The front desk bumped us to a larger room with a king bed. There were 2 bathrooms, and all of the furnishings were "top shelf". We would stay here again in a heartbeat.

See all 79 Traveler Opinions: hotel reviews of Omni William Penn Hotel in Pittsburgh

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

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