Sheraton Clayton Plaza Hotel St. Louis
St. Louis suburb hotel with area shuttle service
Close to shopping
Located in the Clayton business district, this 16-story Sheraton Hotel is within two miles of the Galleria mall and within 11 miles of the Gateway Arch and downtown St. Louis.
See this hotel on a mapLeisure options
Guests enjoy a 24-hour fitness center and an indoor lap pool; the hotel provides complimentary shuttle service to Lambert-St. Louis Airport and destinations within a five-mile radius.
More hotel informationHigh-speed Internet
All 257 guestrooms of the Sheraton Clayton Plaza Hotel St. Louis feature Sheraton Sweet Sleeper Beds with plush-top mattresses and triple sheeting. Desks and high-speed Internet access are also provided.
More room informationTraveler Opinions: Hotel review summary of Sheraton Clayton Plaza Hotel St. Louis, Saint Louis Hotel
| Overall satisfaction | 76% of travelers (46 of 60) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 3.9 | 4.3 | 4.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Sheraton Clayton Plaza Hotel St. Louis in Saint Louis
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 1.0 | 1.0 |
Less than Satisfactory.
The 2 stars are for the friendly staff. That’s the only good part of this hotel. While the Sheraton Clayton has been updated recently, it feels incomplete. The hallways are dark and old; the vents are old and creepy. The bathroom looks nice, but why bother with a pretty chrome sink if no one EVER bothers to polish or dust it?! The room never felt very clean. When I arrived, there was a dirty tissue next to my bed!!! Ew!! Although my room was tidied each day, the coffee cups were not stocked (they brought more upon my request), the bath mat was not replaced and they never bothered to leave another breakfast menu (even though I ordered coffee and breakfast the first morning) and I stayed 3 nights!! The room service dining was below average. The first night they called about my sandwich and I told them that it was not very good (a dry chicken breast on a "panini" aka toast). The manager kindly credited my bill for the sandwich. However, the next night that I ordered room service, they called my room THREE times to follow up. I was feeling under the weather and it was TERRIBLY annoying to have them call repeatedly and NOT leave a message. That is just Rude. I finally answered the phone so that they would leave me alone! I would not recommend this hotel to a friend. While the staff is friendly, they just cannot make up for the hotel’s other shortcomings.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Wedding Party Chose
The hotel was chosen for us, but we enjoyed the stay and had no complaints.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 3.0 |
Good value for the money
Basic room - no surprises - good friendly service - good rate. A bit noisy (we heard a dog barking at one point).