Best Western Patriots Point
Mount Pleasant property with a seasonal outdoor pool
Traveler ratings summary of Best Western Patriots Point, Mount Pleasant Hotel
| Overall satisfaction | 91% of travelers (22 of 24) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.1 | 4.1 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 24 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Nice for a night
Stayed here while attending a softball camp at CofC. Great location would stay again
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
nice
enjoyed my stay, close to downtown
Traveler's tip on local attractions
close to everything
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 2.0 | 2.0 | 2.0 |
Pretty unhappy
A couple in the room next to us must have got into an argument and we could hear the whole thing and nothing was done by the hotel staff after we complained.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Good value for price and location
Not fancy but good location and price. Close to bridge for walking also.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
A good place to stay for aquick retreat- close to Charleston attractions and right at Patriots Point
The hotel was clean, there were no issues and served as a base for our excursions. Using Expedia, there was nothing to complete but get the keycard, enjoy the stay and turn it in as we left; everything else was taken care of. The price was right for a "quick retreat"
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 3.0 |
A Good Place
The hotel was great, service was topline. The place was clean and everyone was super nice. The only problem was I felt the rooms were small. But I will be back to stay again
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Good value for the price
The hotel is located outside the historic distric but conveniently close although is not the right place if you want to be smack in the middle of everything. I only stay one night but found it clean with plenty of parking and friendly service at the front desk. It is also in quiet area. Ill recommended if youre looking to save some money on hotel stay and still want to be close to the historic distric, although youll need a car.
Traveler's tip on dining
I asked the front desk for an italian restaurant and they recommended one nearby that turnned up a little to fancy for what we wanted, by chance there was another one in the same plaza that was a nice family run restaurant with good italian food. You can miss it, there are not too many restaurants in the area other than fast food ones.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
Front Desk Girls Are Not Interested In Customer Service
When checking into the hotel, the girls cell phone was NOT on silent or vibrate, it was on full blast and was ringing off the hook and she was recieving text messages constantly. She had "lil wayne" ring tone which could be heard all the way over by the breakfast bar and tables. I just didnt think that someone who is involved with working with the public as closely as she does should not be having there cell phone on anything other than silent or even have them on their person at all! Once i got to my room however things were better.. the room was nice..the bathroom was decent. The walls, and floor in the shower were almost scummy so i literally washed the tub before showering. the breakfast bar was very nice in the morning with fantastic waffles and other choices. The woman checking me out, thank god, was not the same woman who checked me in. she was nice and pleasent.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A yearly destination
The staff was very friendly and did a fine job of paying attention to my stays specific needs.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 3.0 | 3.0 | 2.0 |
Okay, but not great
Overall the hotel was okay, but I had issues with both the temperature of the shower water (sink water was fine, but the shower never got above luke warm) and the acoustics (you could hear people talking and sneezing out in the parking lot right through the walls). While not huge issues, they were enough to make my stay less than great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great hotel, great location
This Patriots Point hotel had everything I look for in a great budget stay. A large clean, quiet, updated room with a small frig and microwave. The bathroom was first-class budget luxury and very clean. The location of the hotel is perfect, as it is off a frontage road in a beautiful wooded area and is very secluded and quiet. In addition, it is close to two small shopping areas that include Whole Foods, Starbucks, Harris Teeter and others. There is a Wendys, Hardees and two fabulous barbeque restaurants close by. Driving into Charleston is a piece of cake, as it is just over the Cooper River bridge; only minutes away. I didnt eat the complimentary breakfast they offered, but I found the staff to be some of the nicest, most helpful people Ive ever run across. They were wonderful! I highly recommend Best Western Patriots Point.
Traveler's tip on dining
A great place to get local flavor and delicious food is to go to Shems Creek in Mt. Pleasant. Youll see old wharfs, shrimp boats and there is a wonderful restaurant there called Shems Creek Bar and Grill. Freshest seafood ever!!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 5.0 | 2.0 | 2.0 | 3.0 |
Mediocre
The hotel staff were extremely helpful and friendly, particularly when my Expedia reservation was not logged in their system. This couldve been a major catastrophe (for a weekend stay at a popular beach), but the staff were helpful in accomodating and honoring my reservation. The (very small) room was comfortable, but the carpet didnt seem clean. It isnt at all a modern hotel: it could stand to benefit from a facelift--in all facets. Their complimentary breakfast seemed to be a hit with most of the other guests--cereal, muffins, waffles, some fruit, juice, and coffee. I dont think Id chose this hotel again, but it wouldnt be the end of the world if I had to stay there again. For the area and season, the rate was competitive, but you get what you pay for.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Would stay here again
We would stay here again. Staff was friendly, the breakfast area was clean and well kept.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 4.0 |
Just Fine
No complaints, its an older hotel. My room was clean and everything worked, comfortable bed. Close to most attractions, but off the main roads which helped make it quiet.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 5.0 | 4.0 | 5.0 |
Great vacation
We really enjoyed our stay at the Best Western in Patriots Point. The room was comfortable, the staff was courteous and friendly. The breakfast was good with plenty of choices for everyone. The only downside was that although the bathroom was cleaned everyday, the beds were not made up each day we stayed. Some of that may have been our fault for leaving stuff all over the beds but we were still surprised to find they had not been straightened out. It overall was a great experience for the money. I would definitely stay there again.
Traveler's tip on local attractions
There are some local attractions walking distance from the Hotel. My daughter and I woke early to go for a walk over the bridge. There is also lots of shopping nearby if you like that kind of stuff.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Would return
If we ever go back to Charleston, S.C. we will definitely stay here. It was a bit crazy at the continental breakfast because there were lots of kids on Spring Break school trips, and that wasnt really a problem, just crowded. The room was clean and nice, we were very satisfied.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
the best staff
loved our stay
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Good
Every thing was good.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Met our required needs
I needed a refrigerator for some medicine and the hotel graciously provided an in-room refrigerator for us.
Traveler's tip on saving a few bucks
When visiting Charleston, a 3 mile trip across the new Arthur Ravenel Bridge saves you lots of $$$ on the cost of a hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent
Excellent hotel. Clean. Organized. Helpful staff. Friendly. Breakfast is decent and till 10am.
Traveler's tip on nightlife
Market Square in Historic Charleston. Lots of good places to eat and drink. I especially enjoyed the rooftop bars.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Got what I paid for
This hotel was very satisfactory. Rooms were kinda small, but for the price it was a good bargain. Bathrooms were clean, bed was clean, and the staff was helpful as well. Also, the breakfast was as good as a free breakfast can be expected to be.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 2.0 |
some what impressed
rooms very small
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Breakfast
Breakfast was good except for the coffee which was quite terrible
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Very quiet
The hotel was full each night of our stay and was very quiet. There was only lukewarm water on the third floor and the sheets were not changed daily. We liked the location as it was next to a bus stop and several restaurants within 3 blocks. Staff was friendly and helpful.
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