Traveler ratings summary of The White Hotel, Brussels Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.0 | 2.0 | 4.0 | 1.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 2 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 4.0 | 1.0 |
Hated it so much! Would not recommend it to anyone.
This was the worst visit to a hotel I have ever had. It was just stark and small, with the tiniest shower ever and no toiletries or coffee maker. Gnats on the cheese and meat at breakfast. Apparently, some of the rooms are decorated by aspiring designers, so during my stay, one of the nights was called "Plastic Night." For this, they open up 31 of the rooms to be viewed by the public from 5pm-11pm and then it becomes a dance party until dawn. People were banging on my door as late as midnight, even though it certainly was not open for viewing. It was so loud from the lobby, even on the 10th floor. I called the front desk at 1215 in the morning and asked to be moved to another hotel. They were resistant at first, claiming that they had informed everyone. A note in the elevator the day before was all I saw. That is hardly sufficient for people who booked and paid in advance. Finally, they did send me to Hotel Brussels at their expense and paid for the cab. TV did not work and they had no idea or desire to help. Snobby reception people, beyond what Americans should expect. Rooms on the 10th floor but elevator stops at 9. No real comfort or amenities provided by this pseudo-chic hotel.
Traveler's tip
Stay somewhere else. Amenities are few for this supposedly modern, noisy hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 3.0 | 2.0 | 3.0 |
Too far out
It did have free internet access. That was nice. Breakfast is descibed as a buffet and is really a continental and a neglected one at that. Items were not replaced in a timely manner at all. The lobby is very contemporary which usually foreshadows the room. Um, no. Our room was huge (there were three of us) but a questionably stained carpet, and linens. Nice bathroom. It was ok. Not bad, not great. My main criticism was the location; it was far out from the main points of Brussels. There was a tram stop nearby, but to get most places required a couple of changes. I am usually pretty good at figuring out transportation elsewhere, but Brussels was not easy.
Traveler's tip on dining
You must try a Belgium waffle. Heaven! And chocolate. They are very serious about chocolate. wow.
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