Detroit Riverside Hotel
Downtown Detroit hotel near Cobo Convention Center
Near Joe Louis Arena
Detroit Riverside Hotel, adjacent to the Cobo Convention Center and Joe Louis Arena, is 3 blocks from the Renaissance Center.
See this hotel on a mapIndoor pool, spa tub
This downtown Detroit hotel features complimentary wireless Internet access, indoor pool with spa tub, and fitness equipment.
More hotel informationPremium cable TV
Rooms at Detroit Riverside Hotel include wireless Internet access, cable TV with premium channels, and phones with voice mail.
More room informationTraveler Opinions: Hotel review summary of Detroit Riverside Hotel, Detroit Hotel
| Overall satisfaction | 54% of travelers (29 of 53) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.1 | 2.7 | 3.7 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Detroit Riverside Hotel in Detroit
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 1.0 | 4.0 | 3.0 |
Deceitful
cool-looking hotel but the a/c didnt work throughout the whole building. It was 84 degrees in our room at 11pm...we thought our room was just set really high at first but we found out an hour after we checked in, and on our way out to the ballgame, that the whole building was that hot - and a/c had been broken for 3 months...way to maintenance!!!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 3.0 | 1.0 |
TERRIBLE
They intentionally cut the AC during low occupancy and blame it on repair work...read through the reviews and note the frequency of "No AC" complaints. Bathroom was dirty, nobody was at the front desk to answer my calls, they are SEVERLY understaffed....and the staff they do have offers awful customer service. No restaurant or convenient store and they refused to let me cancel my stay right after i checked in. Once i realized the AC was not working (which i was informed of after i checked in) I wanted to stay at another hotel...they would gladly cancel my stay....but would take a 100% fee for the room blaming me for not cancelling before I checked in. This hotel is dirty, staff is unfriendly and never available to help, and they cut costs on neccecary things without telling customers......save your money and stay in an actual dumpster for the night...I guarantee you will be more satisfied.
Traveler's tip on getting the most out of your stay
STAY ANYWHERE ELSE
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 2.0 |
no Air conditioning
The hotel was nice. The room pretty new, but the air conditioning was not working.
Ask for parking outside the hotel. Tehy will decrease the price for the vallet
