Playacar Palace All Inclusive, Playa del Carmen hotels, Quintana Roo, Mexico Skip navigation
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Playacar Palace All Inclusive

Serene oceanfront resort adjacent to Playa del Carmen

In Playacar community

Set on the sparkling sands of the Caribbean Sea, the Playacar Palace sits within a resort community and is adjacent to the Cozumel Island ferry terminal; the town of Playa del Carmen is 1 block away.

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All-Inclusive resort

Included in the room rate at Playacar Palace are cocktails at swim-up, poolside, and lobby bars; 24-hour room service; wireless Internet access; and exchange privileges with several companion resorts.

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2-person tubs

Adjacent to private balconies or patios--many with ocean views--are two-person in-room jetted tubs. Rooms at Playacar Palace also include liquor dispensers, minibars, and LCD TVs with satellite channels.

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Traveler Opinions: Hotel review summary of Playacar Palace All Inclusive, Playa del Carmen Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 93% of travelers (29 of 31) recommend this hotel
4.6
Hotel service Hotel condition Room cleanliness Room comfort
4.9 4.6 4.9 4.8
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Playacar Palace All Inclusive in Playa del Carmen

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

Lydia C from Westchester, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Aug-09

This hotel was excelent in every aspect!!! The service was great and the hotel was so clean!!!!!

I have traveled a quite a bit and I got to say that this Hotel was absalutely great. The view is perfect its close to town and everyone treats you like royalty! It is so clean and so pretty! I cant wait to stay there again!

Traveler's tip on getting the most out of your stay

You cant beat the location! its right near the night life and its totally safe becouse theere is always people at security and not just anyone can walk in... Its very private and very secured,

Jan H from Texas recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 2-Jun-09

Impeccable service and cleanliness

I typically do not like all inclusive resorts, but this visit changed my mind. The food was excellent and presented most attractively, the staff were most accommodating, and the entire hotel was a model of cleanliness.

A traveler from Chicago recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Mar-09

Hidden Jem in Playa!

Clean, modern, comfortable...a great place to getaway for a week. The food is excellent, and the hotel is close to Playa Del Carmen so you can enjoy the nightlife without taking cabs. We are 29 years old from Chicago, we felt like it was a good mix of people, mostly young couples like us in their 20’s or 30’s. Very few kids.

Traveler's tip on local attractions

If you are a Scuba diver, make the effort to visit Cozumel. The diving in Playa is nothing compared to Cozumel which has one of the top reefs in the world.

See all 31 Traveler Opinions: hotel reviews of Playacar Palace All Inclusive in Playa del Carmen

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Promotions

Honeymoon Promotion
Book a stay at this Palace resort and receive the following after arrival:

  • Fruit basket or petit fours
  • One bottle of sparkling wine
  • One romantic candlelight dinner
  • Two t-shirts
  • 10-percent gift shop discount with honeymooner wristband
  • Use of services provided by the honeymoon desk
  • Late check-out (until 6 PM) may be requested and is subject to availability.
    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
    After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
    Upon arrival, honeymooning couples must present proof of marriage within the past year.


  • 25th Silver Anniversary Palace Passport Promotion - 2009
    Book a minimum three-night stay for travel December 24, 2008 - December 23, 2009 and receive the following:

  • 25-percent discount on all green fees at Playacar Spa and Golf Club, Moon Spa and Golf Club, Riviera Cancun Golf Club, Vista Vallarta Golf Club, and Marina Vallarta Golf Club
  • 25-percent discount on select spa treatments (not applicable at beauty salon)
  • Buy one Swim with the Dolphins ticket and get one free (BOGO)
  • Buy one ATV Tour and get one free (BOGO) (except at Vallarta Palace and Cozumel Palace)
  • US$25 credit per room, per stay for slot machines (available in the Sports Book at Moon Palace Golf and Spa Resort only)
  • Unlimited tours (per person) as follows:
    • Cancun/Riviera Maya resorts: Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam, Valladolid, Paradise Snorkeling, Wet'n Wild water park, Chichen Itza Light and Sound with Cenotes, Adventours Cancun Park Zip Line and Tulum Adventure
    • Cozumel Palace: Chankanaab Tour, Glass Bottom Boat, Coba and Tulum Adventure
    • Vallarta Palace: Sunset Cruise, Channel Tour, City Tour and Sea Life Park
    • Isla Mujeres Palace: Around the Island Tour and Snorkeling Tour

    Golf and spa discounts are per adult, per day; round-trip transportation from Isla Mujeres Palace to Grand Puerto Pier is not included. Round-trip transportation is included from Grand Puerto Pier in Cancun to any of the three golf courses. ATV Tour does not include round-trip transportation from Isla Mujeres Palace to Gran Puerto Pier. ATV Tour includes round-trip transportation from Grand Puerto Pier in Cancun to ATV activity area. Guests need to visit the Palace Vacation planners desk (Elite tours) to book their tours and redeem discounts for spa and golf reservations. Minimum three-night stay required. Promotion is combinable with other promotions.


    Unlimited Phone Calls Promotion
    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.


    US$300 Golf-and-Spa Credit - Fall 2009
    Book a minimum three-night stay now - December 16, 2009 for travel August 23 - December 23, 2009 and receive the following:

  • US$150 spa credit
  • US$150 golf credit

  • Minimum three-night stay required. Credits are per room, per stay. Tee times are required and are subject to availability. Credit is nontransferable. Golf-and-spa credit is valid only on green fees and spa treatments at regular price. It cannot be redeemed for cash if unused. Golf players must be 13 years of age or older. Promotion is subject to change without prior notice. Not extended to reservations with employee rates, travel agent rates, FAMS , complimentary, or compensatory stays. Combinable with all existing promotions and reservations with overlapping dates.


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