(Rates from $307.50)
Playacar Palace All Inclusive
Serene oceanfront resort adjacent to Playa del Carmen
Special Check-In Instructions
In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.
All-Inclusive Details
The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.
All-Inclusive food and beverages
Not included: Private reserve wines and liquors
Scroll down to the Dining section for restaurant/menu details.
All-Inclusive activities and equipment
Water sports
Not included: Motorized water sports
Land sports
Not included: Spa services; use of sauna/steam room; golf fees at Playacar Spa and Golf Club
Classes/instruction
Not included: Scuba-diving courses and certification
All-Inclusive children’s activities
A Kids Club offers children 4–12 a program of supervised activities including:
Not included: Babysitting services
All-Inclusive entertainment/nightlife
All-Inclusive resort/chain-unique inclusions
Not included: Spa services and golf fees at Playacar Spa & Golf Club and companion resorts; water-sports equipment at companion resorts; beverages, meals, and gift shop items at Maroma Beach Club; transportation to companion resorts other than Moon Palace Golf & Spa Resort.
All-Inclusive transportation
The resort provides scheduled transportation to Playacar Spa & Golf Club, Maroma Beach Club, and Moon Palace Golf & Spa Resort.
Not included: Transportation to companion properties other than Moon Palace Golf & Spa Resort is not provided.
Not included
Airport taxes may or may not be included.
General Information
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What to expect: Within the Playacar Resort complex, this all-inclusive oceanfront resort offers close proximity to championship golf, a full-service spa, the ferry to Cozumel Island, and the popular Fifth Avenue thoroughfare. Nestled amid tropical landscaping, the resort offers top-notch services and tends to attract vacationers and honeymooners who prefer a serene environment.
Amenity highlights: A large freeform pool meanders along the oceanfront and includes a swim-up bar and numerous lounge chairs. Tennis and beach volleyball are other recreational options. Dining includes casual buffets as well as Italian and Asian specialty restaurants. In-room dining is available 24 hours a day. Exchange privileges with companion resorts include couples-only Sun Palace and adults-only (18 and over) Aventura Spa Palace.
Insider tip: Locals and visitors alike agree that the heart of Playa del Carmen is Fifth Avenue, home to a concentrated number of popular shops, restaurants, cafés, and bars. Guests at this resort are only one block away from Fifth Avenue, which extends 3 km (2 mi) in one direction and 1.5 km (1 mi) in the other.
Property Amenities
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The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Adjacent to the Cozumel Island ferry terminal and one block from downtown Playa del Carmen, the Playacar Palace sits on the sparkling sands of the Caribbean Sea. In addition to a meandering oceanfront pool, guests have use of tennis courts and a fitness center at Playacar Spa & Golf Club. Ages 4–12 can join in arts and crafts and other supervised activities at the resort’s kids club.
Dining options include casual buffets, Italian and Asian specialty restaurants, and 24-hour room service. Exchange privileges with several companion resorts include couples-only Sun Palace and adults-only (18 and over) Aventura Spa Palace. The resort provides complimentary scheduled transportation to Playacar Spa & Golf Club, Maroma Beach Club with complimentary kayaks (canoes), and Moon Palace Golf & Spa Resort.
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Concierge services
- Concierge desk
- Use of nearby fitness center (complimentary)
- Room service (24 hours)
- Bar/lounge
- Restaurant(s) in hotel
- Parking (free)
- Self parking
- Conference room(s)
- Event catering
- Banquet facilities
- Number of rooms: 208
- 24-hour front desk
- Doorman/doorwoman
- Multilingual staff
- Currency exchange
- Tour assistance
- Gift shops or newsstand
- ATM/banking
- Medical assistance available
- Dry cleaning/laundry service
- Ballroom(s)
- Patio
- Air-conditioned public areas
- Elevator/lift
- Number of floors: 5
- Complimentary breakfast
- Internet access in public areas - complimentary
- Internet access - wireless
- Children's club
- Parking (valet)
- Parking garage
- Picnic area
- Porter/bellhop
- Security guard
- Swimming pool - children's
- Wedding services
Rooms
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The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
All guestrooms at Playacar Palace feature furnished balconies or terraces, and have ocean or city views. Set inside each room is a two-person spa tub. Separate bathrooms contain showers and Farouk bath amenities, and bathrobes and slippers are provided.
Also included are liquor dispensers and minibars with complimentary sodas, bottled water, and domestic beer.
Additional amenities include LCD TVs with satellite channels, complimentary wireless Internet access, direct-dial phones, safes, and air conditioning.
Room Amenities
- Internet access - wireless
- Cable/satellite TV
- Premium bedding
- Patio
- Balcony
- Air conditioning
- Climate control
- Direct-dial phone
- Internet access - complimentary
- Bottled water in room (complimentary)
- Minibar
- Coffee/tea maker
- Wake-up calls
- Housekeeping (daily)
- Turndown service
- Designer toiletries
- Bathrobes
- Hair dryer
- Jetted tub
- Slippers
- Separate bathtub and shower
- Iron/ironing board
- In-room safe (accommodates laptop)
- Clock radio
- Window opens
- Cribs (infant beds) available
- Smoking rooms only
Dining
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The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Guests can also enjoy dining facilities and bars at companion resorts Moon Palace Golf & Spa Resort, Cancún Palace, Cozumel Palace, Aventura Spa Palace, and Sun Palace (dinner reservations may be required).
Café del Mar - Casual buffet restaurant. International and Mexican fare. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.
Terrazo - À la carte Italian cuisine. Reservations required. Dress code enforced. Dinner.
MoMoNoHaNa - À la carte Asian cuisine. Reservations required. Dress code enforced. Dinner.
Room service - Available 24 hours.
Bars at Playacar Palace on the Riviera Maya include poolside, swim-up, and lobby options.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A large outdoor pool with swim-up bar meanders along the oceanfront and is surrounded by a large sundeck and lounge chairs that face the sea. Tennis courts and beach volleyball are also provided. Ages 4–12 have access to a complimentary kids club and a children’s pool.
Guests can use complimentary kayaks (canoes) at Maroma Beach Club, 14.5 km (9 mi) away, as well as the fitness center at Playacar Spa & Golf Club, one km (0.5 mi) from the resort. For additional surcharges, guests can play Playacar’s par-72, 18-hole championship course designed by Robert Von Hagge. Another option is the course at Moon Golf & Spa Resort.
Complimentary scheduled transportation is provided to Playacar Spa & Golf Club, Moon Golf & Spa Resort, and Maroma Beach Club. Guests also have access to snorkeling equipment (surcharge) at companion resort Cozumel Palace and to the beaches, swimming pools, and fitness facilities at several other companion resorts.
Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). The resort can assist with arrangements.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Golf - driving range nearby
- Rowing or canoeing nearby
- Sailing nearby
- Scuba diving nearby
- Personal watercraft nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Swimming on site
- Motor boating nearby
- Windsurfing nearby
- Yoga classes/instruction nearby
- Basketball nearby
- Volleyball on site
- Aerobics nearby
- Hiking/biking trails nearby
- Bicycle rentals nearby
- Horse riding/rental nearby
- Parasailing nearby
- Bird watching nearby
- Fishing nearby
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Cash not accepted
- Check-in time is 3 PM
- Check-out time is Noon