(Rates from $46.99)
Extended Stay America Louisville - St. Matthews
Louisville property with a seasonal outdoor pool
Traveler ratings summary of Extended Stay America Louisville - St. Matthews, Louisville Hotel
| Overall satisfaction | 66% of travelers (2 of 3) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.7 | 3.0 | 3.3 | 3.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Write a review of this hotel (You may be required to sign in to verify your stay)
Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 4.0 | 1.0 | 2.0 | 2.0 |
You can do better
I stayed there just one day, but would have checked out if I was staying longer. Halls had a smell, the hotel was very, very tired, including the old dirty couch cover in the lobby. If you can’t replace the couch, replace at least the cover. This was typical. Many good stays at Extended Stay, but this location is not one of them.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
good value but hard to find
Could really use some directions on how to find.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
If you are on a tight budget
Attended a National Conference of a volunteer organization, needed clean, quiet and inexpensive. Found that, but a terrible time finding the hotel. Even the local police did not know where it was(-ok, maybe that is good in a way). Arrived after 11 PM. Door locked,office appeared closed, courtesy phone on voice mail. Banged on door loudly. Clerk came out, was expecting me, checked in quickly. Wife called,not emergency. Phone call not put through to room, no "message waiting." Paper message at desk. Called home- very expensive.
Traveler's tip
Get directions to hotel. Arrive before office closes.
Write a review of this hotel (You may be required to sign in to verify your stay)
Have a question or comment about this page? Let us know.