Traveler ratings summary of Britannia Hotel Stockport, Stockport Hotel
| Overall satisfaction | 75% of travelers (3 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.2 | 3.0 | 3.5 | 3.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 5 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 5.0 | 3.0 |
The staff
When I arrived at the hotel I was told that I had booked 2 rooms, and if I....stress the I couldn’t fix it with in 25 mins I would be charged for 2 rooms. The clerk gave me a number to call and left me to it. Needless to say I couldn’t straighten it out, and told the clerk it was there error and she had to fix it, which in the end she did. They put me in a room that was almost uncomfortable...very bare. I had booked a room for 2 different dates...the second room was nice, but had no remote for the TV...which the same staff person was unpleasant about when I asked her for a remote. They couldn’t get me one! Some of the staff were lovely tho, and I’d say thanks to them!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Great deal for the money
Nice, comfortable room, away from the airport,. Quiet, clean and freindly
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 1.0 | 1.0 |
Not impressed
The hotel room needed a good clean. The floors were dirty, the top covers had stains on them. Wallpaper was falling off the walls. The dust at the back of the bed was a couple of inches deap. I wasn’t impressed at all especially having small children in there.
If you’re not so fussed on cleanliness it is a quick stop over for Manchester airport.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 3.0 | 4.0 |
Needs facelift!
Although the hotel is very comfortable and the staf are pretty good, it is in dire need of renovation. With a decent facelift it would be more attractive to potential guests and better value for money. The only thing they shouldn’t change is the showers - the one in my room was absolutely fantastic!! I didn’t try them myself due to time constrains but the hotel has loads of other facilities (pool, gym, sauna, etc) which looked pretty good are open to non-residents.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel/Clean Rooms/Excellent Service
Everything during my stay was great aside from one or two memebers of the staff who were somewhat rude. Everyone else was friendly and accomodating. I came for a friend’s birthday party. I was upset to find that a certain member of the staff was rude to my friend when she called to leave me a message. She refused to take a message or connect her to my room and couldn’t be bothered. She said it was not the hotel’s policy to take message. She referred to the person as "arrogant". I let everyone know about it and the staff members I spoke with were genuinely concerned and assured me the person would be dealt with. That is my only complaint and a minor one at that. I would definitely stay again and strongly recommend the Britania Hotel Stockport. Rooms are clean and the pool/spa facilities are great.
Traveler's tip on local attractions
It is a 15 min walk to the Stockport town center. A taxi Ride is only about 5 pounds.
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