(Rates from $69.00)
Phoenix Inn Suites Vancouver
Business-friendly Vancouver property with an indoor pool
Airport shuttle
Recreational amenities at Phoenix Inn Suites Vancouver include an indoor pool, a fitness facility, and a pool. Other amenities include complimentary breakfast, a complimentary airport shuttle, and a business center.
More hotel informationRefrigerators
Guestrooms offer complimentary newspapers, direct-dial phones, and free local calls; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationTraveler Opinions: Hotel review summary of Phoenix Inn Suites Vancouver, Vancouver Hotel
| Overall satisfaction | 97% of travelers (87 of 89) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.6 | 4.7 | 4.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Phoenix Inn Suites Vancouver in Vancouver
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A Pleasant Surprise!
I have stayed in many a motel in my life and I must say, this underrated property exceeded all expectations! With a 2-1/2 star rating, I was skeptical, but the location was perfect for this trip and they had a great rate for the days I needed to be there, so I booked it. What a pleasant surprise! The room was at least 50% larger than most. The bed was EXTREMELY comfortable. The bedding was fresh and new, having a comforter (might have been down) instead of a thin blanket as most places do. Furnishings and lamps were actually good far above the typical fare! A coffee bar separated the bedroom from the sitting area and boasted a fridge , microwave , sink and coffee maker. Free high-speed internet and cable offering the Showtime premium channel for free. A complimentary full breakfast assortment, including do-it-yourself waffles! The room was so comfortable, we actually looked forward to returning for a great night’s sleep! No noise whatsoever either. The area it’s located in is both safe and well maintained, offering all kinds of shopping and restaurants within walking distance. The staff were SURPRISINGLY friendly and helpful, regardless of the time of day or night you’d have contact with them, and very accommodating. I know it sounds like a commercial, but this property better than most 4-star properties I’ve stayed at! Definitely would stay there again and highly recommend it!!!
Comment from the hotel's management
Posted: 25-Nov-09Thank you first and foremost for taking the time to write such a lovely review! Our entire staff is empowered to do whatever it takes to make sure your stay is the best possible. I am happy to see that you recognize the efforts put forth by the staff. They truly care about the guests and do strive to make them feel like family. Our breakfast buffet is always a hit, and I am glad that you were able to enjoy it! Thank you again and we look forward to your next stay in our "home"
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 5.0 | 4.0 |
Good place to stay.
The hotel wash clean with good room size, convient location, all at a great price. I like the convience of the free breakfast, but you get what you pay for, a very bland menu. Fortunately there is a great bagel place just down the road.
Comment from the hotel's management
Posted: 25-Nov-09Thank you so much for your comments about your recent stay. While I am happy that you had a pleasant stay, I am sorry that our breakfast menu did not meet your expectations. We will take a look at it and see if we can’t change things up. By the way... you are right! Sunrise Bagels is very good!
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Would definately stay again!
Hotel was very nice. Room was clean and spacious with very comfortable beds. The only problem was that when my Dad took the shuttle back to the airport for an early morning flight, the shuttle driver charged him $25, even though the shuttle is complimentary. He mentioned this to me after we had all returned home and I called the hotel to notify them of the problem. The front desk manager immediately called the shuttle company and had them call me and refund my Dad’s money. She provided excellant service to correct this problem and I was extremely satisfied with the assistance that I received. I would definately stay there again (I’d just watch out for the shuttle guy!).
Traveler's tip on dining
Very convenient to restaurants, with at least 2 within walking distance.
Comment from the hotel's management
Posted: 25-Nov-09Oh! I am so glad you wrote and let us know that you received your money back from the shuttle company! There is no problem that can’t be fixed! I was glad to be of assistance. Hope to see you again soon.
Hotel Management, General Manager