(Rates from $89.33)
El Cid Granada
In Zona Dorada, self-catering property near Golden Zone
On the beach
This beachfront property is located in Mazatlan, near Golden Zone. Another nearby point of interest is El Cid Country Club Golf Course.
See this hotel on a mapSwimming pool
Recreational amenities at El Cid Granada include an outdoor pool, a fitness facility, and a children's pool. Other amenities include a restaurant, a bar/lounge, and high-speed Internet access.
More hotel informationBalconies
Guestrooms include balconies, satellite television, cable television, and air conditioning.
More room informationTraveler Opinions: Hotel review summary of El Cid Granada, Mazatlan Hotel
| Overall satisfaction | 70% of travelers (7 of 10) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.9 | 3.7 | 3.5 | 3.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for El Cid Granada in Mazatlan
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 2.0 | 1.0 |
Concrete box!
More of a rooms factory sans character, ambiance or warmth. Too used to dealing with the "all inclusive" tourist and have no idea how to respond to an individual traveller not interested in their gift certificate or time share. The rooms are just large concrete boxes with tacky dated bathrooms. Not a place I would return to or recommend. Persistent and constant pressure to buy a time share by Guest Relations. The approach was far too aggressive and a nuisance.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best money i spent on vaction
good food ,good times.especially at el patio restaurant . The waiter Octavio and manager Joel were very attetentive to all our needs. will be going back soon . very clean rooms and super friendly staff. people in the mercado were very nice. I recommend you go sight seeing on your own and avoid all these tours. take in some of the culture of mazatlan and get your self a fruit drink from the mercado. They are very good and referesing.
Traveler's tip on saving a few bucks
best money i have ever spent.
Comment from the hotel's management
Posted: 1-Sep-09Firstly, I would like to thank you for choosing to stay at El Cid Granada when you were in Mazatlan. I was very proud to receive such wonderful feedback! Thank you for your kind comments – to be referred to as “best money ever spent” is wonderful! It is of paramount important to us that whilst our guests are staying with us they feel comfortable and well looked at all times. We hope you felt our welcome and "extra effort" customer service were sincere. You focused your attention on our "Personal" style and this make us willing to improve our services more and more.It would be my pleasure in assisting with any special needs you should have and you may feel free to contact me personally. After reading your nice review we wish to thank you a lot for your appreciation and for your future recommendations to your friends. Best regards,
Mark Covarrubias McKay, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Great experience
We got the all-inclusive package, it’s worth. With severals restaurants, pools, stores, and all the services. Great food and beverage, including the snack bar in the pool; Mexican, Italian, Argentinan Restaurants; additional to the Buffet Restaurants. A few steps to get the beach, just crossing the street by the bridge, it’s a very nice beach.
Traveler's tip on saving a few bucks
With the all-inclusive package, you really save money; and you don’t have to look where to eat, and besides save time that you can enjoy in other activities
Comment from the hotel's management
Posted: 17-Aug-09Gracias! I greatly appreciate the time you took to provide us with a review, additionally, I love that you gave specific details; I hope others do appreciate this as well. We take pride in offering a pleasant experience above and beyond what is expected, so your comments are rewarding to us at all staff levels. We would love the opportunity to serve you at El Cid Granada and showcase the high level of service that we are capable of providing. Your satisfaction is our greatest reward always; please do not hesitate to contact us on any matter. We will be glad to serve you. Best regards,
Mark Covarrubias McKay, General Manager
Promotions
$300 Resort Credit Coupon Book
Book a stay in a Studio May 20 – December 31, 2009, and receive a coupon book worth US$300 in discounts for goods and services, including car rental, golf, city tours, and food/beverage.
One coupon book per room per stay. Discounts valid only at participating shops/merchants. Coupon book has no cash value and unused portions cannot be redeemed for cash. May be combined with other promotions/offers.
Kids Eat Free
Book a stay now and two kids under 12 years old eat free when sharing a room with two adults. Valid only during the following dates:
Must book an All-Inclusive rate category to qualify. Promotion only applies to restaurants on the hotel property. Other restrictions may apply.