Santa Fe Station Hotel

The perfect stay

This hotel provided everything I expected - and then some. They even passed the "I forgot to pack my toothpaste" test at 4 in the morning.

It’s great being off of the strip!

My wife loves Vegas and staying on the strip. To me the strip is overpriced, overcrowded and full of phony people. Our son just transfered to UNLV and the Sante Fe Station is the closest hotel to his condo so we stayed there. We stayed on a Friday and Saturday and the price was very reasonable. The whole stay was as much as 1 night on the strip. There was great live entertainment, good food and easy to find 5 dollar table games. From now on, the Santa Fe Station will be the only place I stay in Vegas. For once, I’m looking forward to my next Vegas trip!

Decent Hotel

I had some issues with the air conditioning going out, but a call to the front desk sent someone up quickly to remedy the situation. When it happened again, another call sent up help again. When they couldn’t fix it quickly, they moved me to a nearby room, brought me up new keys, gave me free coffee coupons and even helped me move my luggage to the other room. The room itself was adequate, but the hotel could use some better explanations as to where things are and what is included in your room price. I didn’t figure out where the pool was until the last day I was there.

Worth for the Money

The room is clean and hotel staff very accomodating.

Best hotel for locals

I was delighted, impressed by the room. I can’t wait to go back.

Completely Unimpressive

Small, dirty, dingy, lousy food

Not what I thought

I used to live in Las Vegas and I’m farmiliar with the Santa Fe. I stayed there a few years ago before it was remodeled and had a better time then. On Saturday morning, I grabbed the room service menu which was in my room only to call and find out that they dont offer room service. All I wanted was a pot of coffee. There was no coffee maker in the room which is standard in most hotels. The lady at the front desk was nice and my kids breakfast was only $2.50. Other than that, I didn’t enjoy my stay

Santa Fe’s okay

The only problem we had was that the fire alarm was triggered at 4 a.m. one morning. The hotel did NOTHING to communicate the false alarm to guests. We walked downstairs and outside and there was no one to tell us that it was safe to return to the building. It seems like, with technology these days, they could have an automated call go to everyone’s room stating that it was a false alarm (the alarm was so loud, it’s not like people weren’t already awake).

NEVER , Ever, AGAIN!!!!!! HORRIBLE.

I can honestly say that this was the worst hotel I have ever stayed in my entire life. The staff was not courteous at all. The fire alarm went off at 1:30am while I was sleeping and they couldn’t get it off for 30 minutes. It went off again the next day at 8:AM. No one offered an apology or compensation for getting out of bed in the middle of the night to walk down 4 flight of stairs just to find out that someone couldn’t cook very well in the kitchen. They had nerve to charge extra money per day for amenities. That’s a joke! We had no microwave, coffee pot, bad cable stations, etc. We basically paid extra money to have a bare room with two double beds, a sorry T.V and crappy ventilation. All the furniture was old as dirt. I will never go back and I would not recommend this hotel to a dying cat on the street. It was an horrible experience.

Good Times

I would recommend the Sante Fe if you do not want to deal with the strip and downtown traffic.I especially like the hotel only has 5 floors so waiting on elevators was never a problem.When we got there on Saturday afternoon there was no wait at check in and the bell service was very quick to have our bags to us right after we checked in.I have to say that I will defintely be back hopefully sooner then later

Good all around hotel

Had plenty to do for the children such as the Kids Quest, bowling, theaters, ect. Good food at restaurants. Didn’t like having to pay though so called hotel sur charges per day though. supposedly covers free calls and newspapers.

Nicer room than other 3 star hotels I’ve stayed at.

Not bad for price.

Filthiest Hotel I’ve ever experienced

Unable to accommodate single bed requested through Expedia, room floor not vaccuumed, hair in shower, toothpaste in sink, dried urine on toilet seat, multiple colors of lipstick on wine glass, greasy fingerprints and cigarette ash on every surface of this hotel. The only thing that saved this trip was the exceptional salad and the impeccable service from the staff at the hotel cafe, and that my car wasn’t broken into during my stay.

Traveler's tip on getting the most out of your stay

Wonderful salad and service at the downstairs cafe.

Restaurants

Post the hours of the restaurants in the rooms.

Traveler's tip

For people who don’t drive or don’t rent a car maybe have bus schedules posted somewhere or schedules on display somewhere.

Nice Hotel - Poor Service Experience

The Hotel was nice, bed was comfortable but I had a bad experience at the Hotel Cafe. I sat the counter for 20 minutes waiting to order breakfast and not one service person stopped to help me. The cafe was not overly busy, there was no wait, and many servers passed by me - still no one took my order. I left unhappy and without food! This may be a one time thing but I was only staying one night so this left a bad taste in my mouth. I did use the fitness room, it was very nice.

Lacking

Room was freezing and couldn’t be fixed. Was switched to room across the hall that had no electricity. Finally had to move back to original room and wear every piece of clothing in the suitcase, just to make it through the night. The lobby/casino could use a facelift, and the food was average at best, but the new bowling alley/movie theater was very nice.

Santa Fe Station

There was not enough room in the bathroom for makeup and for two of us there was only one luggage rack. I would like to comment on the restaurants in the facility. All were expensive except the food court and a $4.95 breakfast. Service was so slow! Tables were empty, but we had to wait to be seated. I was told by the hostess that there wasn’t enough servers. We would stay there again, but not plan on eating there.

OK for a short stay

Way outside the main strip area (about 15-20 minutes away) in a quiet part of the desert town. No coffee in the room, no dinnerware and the view is pathetic (don’t expect anything glamorous). Room includes a TV with about 10 channels, internet and an ironing board. Not a bad spot if you are just crashing for the night and just need a bed, but forget it if you’re here to party (the casino is not that great either). Be smart and spend the extra cash to crash at any of the places on the strip, you’ll thank yourself later.

Traveler's tip

None of the taxi drivers I had knew where this place was, so be sure to keep its location in mind.

We had a very nice stay. Building, halls, rooms, swinmming pool need update.

The only negative we had was the location of the Swimming Pool. It seemed like a Second or third thought. It was out of the way some what hard to get to. Overall we had a very nice time.

Good place to stay and reasonable

Always comfortable and clean.

I like the Kidsquest for the kids.

Good value

although the bathroom was small, the room was clean and well maintained. The food at the different restaurants was of good quality. Overall, the price was very fair.

santa fe station hotel and casino

Hotel room was out of date. No refrigerator in the room. There were no dresser drawers so you could store your clothes out of the suitcase--only small drawers in the nightstand table beside the bed. Very little counter space in the bathroom to store your toiletery items. No exhaust fan in the bathroom either. Ice Machine on our floor was broken the entire week we were there--they were working on fixing it the day we checked out. Hotel staff was very friendly and the rooms were clean. There was no shuttle bus at all from the hotel. VERY unusal for a Vegas Hotel.

Cleanliness?

The room was very comfortable - bathroom was small. Hotel maid very accommodating and did a nice job. Carpets in hallway were worn and had several stains. Pool not easily accessible. I had understood there would be coffee in the room - there was none. I would only recommend this hotel to others IF they were staying for a short period and needed a bed to sleep in for a couple of nights.

room condition

I was very unhappy with the maid service as our room did not get cleaned up the first morning there. We had talked to the maids while in the hallway and they assured us they would clean up our room and when we came back at night from a wedding and reception, the room was the way we had left it, the beds unmade and the bathroom not cleaned.

Nice place to stay

Santa Fe Station was a very nice place to stay. We did not have to wait in line forever to check in and they were very helpful to help us park our over-sized vehicle. The "King for a Night" Dennis Wise show in the Chrome Show Room was great! The room was nice and the bed very comfortable. We would like to stay there again sometime!

Traveler's tip on nightlife

Station Casinos has some great entertainment!