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Moon Palace Golf & Spa Resort All Inclusive

Something for everyone under the Cancún sun

Southern shores

Situated in Cancún’s south shores, the Moon Palace Golf & Spa Resort All Inclusive resort is within 16 km (10 mi) of downtown Cancún, the Mayan ruins of El Rey, and Wet ‘n Wild water park.

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All-Inclusive resort

Access to 2 immense pools, water-sports equipment, numerous restaurants, a nightclub, kids' club, and shuttles to Cancún shopping malls are among amenities included in the Moon Palace's room rates.

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Sea or garden views

Some guestrooms feature balconies with sea or garden views; others have enclosed terraces furnished with hammocks. Bathrooms feature 2-person showers and 2-person jetted tubs.

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Traveler Opinions: Hotel review summary of Moon Palace Golf & Spa Resort All Inclusive, Cancun Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 94% of travelers (469 of 494) recommend this hotel
4.7
Hotel service Hotel condition Room cleanliness Room comfort
4.7 4.7 4.7 4.7
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Moon Palace Golf & Spa Resort All Inclusive in Cancun

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Indiana recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 18-Nov-09

Good food and the best drinks

Been going for the last 10 years and gets better everytime! We went for our 35th wedding anniversary and the staff couldn’t have been more helpful. We had a beautiful ceremony renewing our vows, and our family was there with us to enjoy the moment. Wonderful food and the best drinks with top shelf liquor. Hoping to go back next year and every year after.

A traveler from Washington DC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 18-Nov-09

Excellent experience

All inclusive is the way to go. Plenty of activities. Not crowded. Restaurants in the hotel were very good.

A traveler from Hill AFB, Utah recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 4.0 5.0
Posted: 18-Nov-09

Impressive Experience

A very luxurious experience with a very friendly service staff and beautiful scenery and accomodations.

See all 494 Traveler Opinions: hotel reviews of Moon Palace Golf & Spa Resort All Inclusive in Cancun

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Promotions

Honeymoon Promotion
Book a stay at this Palace resort and receive the following after arrival:

  • Fruit basket or petit fours
  • One bottle of sparkling wine
  • One romantic candlelight dinner
  • Two t-shirts
  • 10-percent gift shop discount with honeymooner wristband
  • Use of services provided by the honeymoon desk
  • Late check-out (until 6 PM) may be requested and is subject to availability.
    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
    After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
    Upon arrival, honeymooning couples must present proof of marriage within the past year.


  • Unlimited Phone Calls Promotion
    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.


    25th Silver Anniversary Palace Passport Promotion - 2009
    Book a minimum three-night stay for travel December 24, 2008 - December 23, 2009 and receive the following:

  • 25-percent discount on all green fees at Playacar Spa and Golf Club, Moon Spa and Golf Club, Riviera Cancun Golf Club, Vista Vallarta Golf Club, and Marina Vallarta Golf Club
  • 25-percent discount on select spa treatments (not applicable at beauty salon)
  • Buy one Swim with the Dolphins ticket and get one free (BOGO)
  • Buy one ATV Tour and get one free (BOGO) (except at Vallarta Palace and Cozumel Palace)
  • US$25 credit per room, per stay for slot machines (available in the Sports Book at Moon Palace Golf and Spa Resort only)
  • Unlimited tours (per person) as follows:
    • Cancun/Riviera Maya resorts: Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam, Valladolid, Paradise Snorkeling, Wet'n Wild water park, Chichen Itza Light and Sound, Adventours Cancun Park Zip Line and Tulum Adventure
    • Cozumel Palace: Chankanaab Tour, Glass Bottom Boat, Coba and Tulum Adventure
    • Vallarta Palace: Sunset Cruise, Channel Tour, City Tour and Sea Life Park
    • Isla Mujeres Palace: Around the Island Tour and Snorkeling Tour

    Golf and spa discounts are per adult, per day; round-trip transportation from Isla Mujeres Palace to Grand Puerto Pier is not included. Round-trip transportation is included from Grand Puerto Pier in Cancun to any of the three golf courses. ATV Tour does not include round-trip transportation from Isla Mujeres Palace to Gran Puerto Pier. ATV Tour includes round-trip transportation from Grand Puerto Pier in Cancun to ATV activity area. Guests need to visit the Palace Vacation planners desk (Elite tours) to book their tours and redeem discounts for spa and golf reservations. Minimum three-night stay required. Promotion is combinable with other promotions.


    US$300 Golf-and-Spa Credit - Fall 2009
    Book a minimum three-night stay now - December 16, 2009 for travel August 23 - December 23, 2009 and receive the following:

  • US$150 spa credit
  • US$150 golf credit

  • Minimum three-night stay required. Credits are per room, per stay. Tee times are required and are subject to availability. Credit is nontransferable. Golf-and-spa credit is valid only on green fees and spa treatments at regular price. It cannot be redeemed for cash if unused. Golf players must be 13 years of age or older. Promotion is subject to change without prior notice. Not extended to reservations with employee rates, travel agent rates, FAMS , complimentary, or compensatory stays. Combinable with all existing promotions and reservations with overlapping dates.


    Air Credit Promotion
    Book a package (air + hotel) stay in a qualifying rate category May 13 - December 15, 2009, for travel May 13 - December 31, 2009, and receive the following:

  • US$100 air credit for reservations of 3-4 nights
  • US$200 air credit for reservations of 5-6 nights
  • US$400 air credit for reservations of 7 or more nights

  • Minimum-night stay required. Air credits are per room, per stay, and are reflected in the rate paid at time of booking. Must book the "$100 Air Credit Included," "$200 Air Credit Included," or "$400 Air Credit Included" rate category to qualify. Air credit is applicable to group bookings. Applicable to package (air + hotel) bookings only. Applicable to new reservations only. Booking dates are subject to change. Combinable with valid promotions within the same booking and travel windows.


    2010 Free Kids Summer Promotion
    Book a minimum three-night stay now - August 27, 2010, for travel June 1, 2010 - August 31, 2010, and receive complimentary meals, activities, and lodging for up to two children ages 12 and younger, per room.
    Offer is limited to 2 children per room. Children must share a room with an adult. Ages reported for children must be accurate at time of travel. Proof of child's age will be required at check-in. In the event that the ages of children are incorrect at time of travel, the difference in rate will be charged upon check-in. Offer valid for new bookings only. Promotion is subject to change without notice. Promotion is confirmed at time of booking. Not extended to reservations with reduced rates, travel agent rate, FAMS, complimentary or compensatory stays. Offer may be combined with the Passport to Savings. Other restrictions may apply.


    $300 Resorts Credits - Fall Promotion
    Book a minimum three-night stay now - December 20, 2010, for travel September 1, 2010 - December 23, 2010, and receive $300 resort credits per room, per stay.
    Three-night minimum stay required. New bookings only. $300 resort credits include $100 golf credit, $100 spa service credit, and $100 select optional tours credit. Tee time and spa reservations are required and are subject to availability. Credit is non-transferable. Golf credits are only valid towards green fees, spa credits towards spa treatments, and optional tour credits towards select tour admissions. All credits are only valid when paying regular price. Credits cannot be redeemed for cash if unused. Golf players must be 13 years or older. Roundtrip transportation from Isla Mujeres Palace to Grand Puerto Pier is not included. Roundtrip transportation is included from Gran Puerto Pier in Cancun to any of the three golf courses. Roundtrip transportation is not included from Cozumel Palace to ferry pier in Playa del Carmen. Roundtrip transportation is included from ferry pier in Playa del Carmen to any of the three golf courses. Promotion is subject to change or may be discontinued without prior notice. Not extended to reservations with employee rates, travel agent rates, FAMs, complimentary or compensatory stays. Reservations with overlapping dates qualify. May be combined with Passport Savings (except 25% discount on golf & spa). Optional tours credits cannot be used in conjunction with reduced rates on tours or BOGO promotions. Other restrictions may apply.


    Palace Resorts 2010 Passport to Savings Promotion
    Book a stay now - December 23, 2010, for travel December 24, 2009 - December 23, 2010, and receive the following:

  • Accommodations as selected
  • 25% discount on green fees (at regular price; per adult/unlimited during stay) at Playacar Spa & Golf Club, Moon Spa & Golf Club, Riviera Cancun Golf & Resorts Vista Vallarta Club de Golf and Marina Vallarta Club de Golf. NOTE: Roundtrip transportation is not included from Cozumel Palace to ferry pier in Playa del Carmen. Roundtrip transportation is included from ferry pier in Playa del Carmen to any of the three golf courses in CUN/RM. Roundtrip transportation from Isla Mujeres Palace to Grand Puerto Pier is not in included. Roundtrip transportation is included from Grand Puerto Pier in Cancun to any of the three golf courses CUN/RM.
  • 25% discount on spa treatments (at regular price; per adult/per day). Not applicable at beauty salons.
  • Car rental discount: Cancun/Riviera Maya - $15.00 off car rental through onsite auto agency, per room/per stay with a minimum 2-day rental. Cozumel - $10.00 off car rental through an onsite auto agency per room/per stay with a minimum 1-day rental. Riviera Nayarit - $15.00 off car rental through an onsite auto agency per room/per stay with a minimum 2-day rental.
  • Unlimited select tours (per person): Cancun/Riviera Maya - Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam, Valladolid, Paradise Snorkeling, Wet'nWild water park, Chichen Itza Light & Sound, Zip Line at Holkan Kingdom Park and Tulum Adventure. Cozumel - Chankanaab Tour, Glass Bottom Boat, Coba & Tulum Adventure. Isla Mujeres - Around the Island Tour and Snorkeling Tour. Riviera Nayarit - Sunset Cruise, Channel Tour, City Tour and Sea Life Park.
  • Buy One Get One Free (BOGO) - Swim with the Dolphins
  • Buy One Get One Free (BOGO) - ATV Tour excludes Cozumel and Riviera Nayarit. NOTE: Roundtrip transportation from Isla Mujeres Palace to Gran Puerto Pier is not included. Roundtrip transportation from Grand Puerto Pier in Cancun to ATV activity area is included.
  • 25% discount on the following: wave runners, parasailing and Jungle Tour (per room/per stay). Redeemable only at Beach Palace, Cancun Palace, Sun Palace & Moon Palace Golf & Spa Resort in Cancun. NOTE: Transportation not included to Jungle Tour activity.

  • The Passport to Savings promotion is subject to change and may be discontinued without prior notice. This promotion cannot be exchanged for cash, products or merchandise. 25% discounts for golf and spa cannot be combined with the $300 Resort Credit promotion. Not extended to travelers on Famtrips, Travel Agent, Employee Rates, Complimentary or Compensatory stays. Passport to Savings for properties in Mexico has a retail value of up to $1000. Certain restrictions apply for Groups. Other restrictions may apply.


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