(Rates from $96.46)
Mercure Welcome Melbourne
Melbourne hotel in Bourke Street Mall shopping area
Traveler ratings summary of Mercure Welcome Melbourne, Melbourne Hotel
| Overall satisfaction | 66% of travelers (4 of 6) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.0 | 3.0 | 3.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 6 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 3.0 | 2.0 |
Tiny room but top location
The city was at our doorstep which was fantastic. The room was very small and uninviting and the fridge and air-con loud. If your only in need of a quick stay and are budget conscience this might be the place for you. We are thankful that we didn’t waste our time in Melbourne in our hotel room. Exploring the city was our main agenda and we only went to our room to sleep.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 4.0 |
Not so Grand But Next Door
The Mercure Hotel Welcome shares a lobby with its larger neighbor, the Swanston Grand Mercure, which may throw visitors off at first. My stay at the Hotel Welcome was okay. When I arrived, the battery on the remote control for the television needed to be replaced. The day before I left, housekeeping forgot to make the bed and leave me clean towels. Nonetheless, the room was comfortable. I appreciated the comfortable chair that was also in the room.
Traveler's tip on dining
Mrs. Parma’s, which is about four blocks east on Little Bourke, has excellent chicken parmigiana and local microbrew beers.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 3.0 | 3.0 |
Re: Mercure Hotel
Overall the hotel is of the best location and within the most convenient amongst the list provided by Expedia. The only weakness I realised will be the morning breakfast which was the same day in and out. Well I only taken 2 times for the food while my 3rd day onwards solely on the drinks and breads. Pls be reminded the hotel will bound to hanlde all levels and nationalities, I do hope the hotel will improve its choices in future.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 5.0 | 2.0 | 2.0 | 2.0 |
Very old, not clean, unreasonably expensive internet charge
It was too crowded, too many rooms, very little space, not clean.. Guess how much they charge for internet? 55 cents per miniute!! And I was told it’s 15 cents at first. When we checked out, it became 55! We were online for less than 15 minutes and were charged almost 50 dolloars! just can’t believe it.. not sure how they calculated.
Traveler's tip on shopping
Don’t go for it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
OK
Room was rather small, otherwise fine
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 3.0 | 4.0 |
Mercure Hotel Welcome
Very impressed and happy.
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