(Rates from $126.70)
Swissotel Nankai
Upscale Osaka hotel adjacent to Namba Parks shopping
Traveler ratings summary of Swissotel Nankai, Osaka Hotel
| Overall satisfaction | 93% of travelers (29 of 31) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.5 | 4.6 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best Hotel in Osaka for location and quality
Location and high quality is EXCELLENT.
Take the direct RAPID express train from Kansai Airport. The train stops right at the hotel. Walk out the turnstills and turn left, youre in the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Good location, decent hotel
Hotel was pretty average for Japan, the best feature is its location. Right on top of Namba station and close to Dotonburi food street, Namba Parks mall, and Shinsaibashi street. Room was OK size for Japan, the bed was very firm. Staff was formal but polite.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great choice for osaka
Great Hotel. The location is perfect: right on top of the JR train station and on 2 subway routes making it very easy to get around Osaka. Also very close to Dotonbori (5-10 minute walk), lots of shopping arcades, great restaurants, and den-den town. Room was clean, bathroom size was good. Staff was exceptional, able to give us great directs and recommendations for finding everything we needed. They even carried our bags to the train station for us!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent Value
The Swissotel Nankai is a superb Osaka hotel. The rooms are bright and modern, with dramatic views out over the city. The staff is efficient and courteous, and the location is great--within easy reach of the Kansai International airport (the train from the airport takes you right to the hotel), downtown sights, and restaurants. While I was there, they also had a wonderful value going called The Big Deal (gym, internet, and breakfast for about $50/day). For Japan, that is indeed a big deal. I recommend this hotel with the greatest enthusiasm.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Excellent!
Very clean and comfort.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 4.0 |
Swissotel Nankai Review
Webpage says they have a pool and a gym. They are two main things we looked for when booking this trip. They do not mention a fee. It is extremely expensive and maybe thats why they dont tell you but the mention of it lures you there. Its misleading and frustrating. The room was a normal hotel room; nice and clean, but nothing special.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Swissotel Osaka
Overall, I was satisfied with my stay at Swissotel in Osaka, Japan. It is conveniently located atop the Nankai line subway system. Location wise, it is very close to excellent shopping and restaurants. The price couldnt be better. To be honest, I was slightly disappointed with the rooms. Although I was booked for a King size bed, upon arrival I was told that none were available. Although the hotel lobby is opulent, the rooms seemed a little outdated. Both the carpet and bedding seemed quite worn. Not what I wouldve expected from the Swissotel. Overall, my stay was good--just not what I expected.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Good hotel
Very good services. Room size actually bigger than some of the hotel room in NY city. Room is well equipped just need to bring your own razor.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very convenient, great value
The service was excellent all around and the hotel was in a good location for sight seeing. The staff spoke excellent English. You do have to take another train from Shin-Osaka station, so if you are concerned about carrying your luggage around, that is something to consider. However, this area has more to see and do than the area around Shin-Osaka station. We were very pleased with our stay!
Traveler's tip on dining
Ask them for the best okonomiyaki and takoyaki eateries in the area. They have maps with locations specific to each type of food!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 2.0 | 1.0 | 2.0 |
Excellent Location
The hotel location is great, situated over a major subway and rail station (Namba). It gives you easy access to any point in the city / region.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Ill stay there again and again
Convenient location! Great service!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great location
The hotel is right above the Namba Station (which is the gateway to the rest of the city).Great city views from the 36th floor and plenty of shops and eateries all around. Dontonbori is a 10 minute walk away. Great location, great hotel, phenomenal city.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The nicest hotel in Osaka
This hotel is excellent for businesses and leisure. It has an excellent location as well as an excellent infraestructure. I definitely recommend this hotel.
Traveler's tip on recreational activities
Local attractions, shopping, dinning and any activity required for the traveller.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
One of the best in Osaka
Weve stayed there a few times previously and recently returned after a couple of years. The service & cleanliness remains top notch. Plus the ease of access from the airport& being next to the subway makes it one of the most convenient hotels in Osaka. Theres also a large major department store adjacent to the hotel as well as a great shopping & eating area across the street.
Traveler's tip on dining
Eat across the street at Ebisubashi or find food at the basement of the department store next to the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 3.0 | 2.0 |
Reason to stay? Location.
The hotels trump is its location in the center of Osakas shopping and nightlife district. Easy to reach by airport train. However, the room was tiny, quite worn with use and smelly (even though officially a non-smoking room). Its a convenient choice for a short stay, but dont expect "Swiss" standards.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The best hotel for me
Everthing good.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 5.0 |
Location, Location, Location!
The hotel is located in the central Osaka the city called Nanba. You can access directly to the big department store called Takashimaya and you also can go to the basement to access the subway. The hotel service is very good! I highly recommend this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 4.0 |
Solid hotel
Spent Xmas 2008 in Osaka at the Swissotel. Tremendous location trumps everything! It is within a 5-10 minute walk of shopping, food, transport, etc. The hotel is perfectly fine: rooms were a bit small, but comfortable. Room toilet seats are heated too! :)
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
will choose again for next visit
convenient location, surrounded by most of the popular shopping malls.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 4.0 | 4.0 | 5.0 | 2.0 |
The last hotel to think about in Osaka
Even the hotel is located on top of Osakas stations, but I really didnt like the room provided to me, its too small, while the most annoying thing was the internet service, they do have it but theres charge to use the service!! Those two reasons let me checked out 2 days early from the orginal date.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
excellent !!
Great location, right on top of Namba station ,close to Dotombori, lots of places to eat,shops, and hang out.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 3.0 |
2 nights trip
For staying in Osaka and still have good access to Kansai International Airport, this location is great. Very Good Service. Room is a bit small for the price, and charging extra for internet access is unusual for biz hotel
Traveler's tip on local attractions
Hotel offers a free nightly 1 hr walking tour around its neighborhood, a busy shopping and restaurant are
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent Location
The hotel is very well located right on top of the Namba subway right next to the shopping street and Dotobori food area. The one disappointment is the expensive Internet rate in the hotel and the hotel does not have access to the NTT hotspot wireless service (daily charge 500Y).
Traveler's tip on saving a few bucks
I used the complementary hotspot at the MOS Burger at the basement below the Swissotel hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
First time visit - Very impressed
I was very impressed with the size of the room and location, also very clean. Very convenient to everywhere - hotel is located on top of the subway station. Take train from KIX international airport and easily connect to Naikai stop (right under the Swissotel). Walking distance to popular shopping mall and plenty of eateries.
Traveler's tip on getting the most out of your stay
Visit the local Tourist Information Center at the subway station and purchase the 2-day pass and get unlimited subway pass for 2 days. You will also get coupons for free entrances to many attractions in Osaka area like Osaka Castle, cruise, shows, museums, etc.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Cant wait to go back!
We had a great experience at the Swissotel Namba. The service was excellent and everyone we spoke to understood and spoke English. The room was large and comfortable. Loved the complimentary coffee and tea with the hot water thermos on 24 hours. When we left, the bell help took all our luggage down to the Nankai Railway Station, helped us secure tickets, then loaded the heavy suitcases onto the train. She was very gracious and polite, as were all the employees. Very professional personnel who seemed to love their jobs. We cant wait to return one day!
Traveler's tip on local attractions
Check out all the side streets of Namba. We found a great multi level 100 yen shop not far from the hotel, then other fascinating shopping arcades that seem to lead to Dotonbori.
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