(Rates from $146.60)
Pullman Reef Hotel Casino
Cairns property on a river
Traveler ratings summary of Pullman Reef Hotel Casino, Cairns Hotel
| Overall satisfaction | 100% of travelers (3 of 3) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 5.0 | 5.0 | 5.0 | 5.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The Highlight of Cairns hotelry
Upon entrance to the foyer one realizes that manners and good taste are important to the Pullman staff and residence layout. From the choices of ramp to stairs, to desks, placement of the concierge and color schemes, the Pullman works on behalf of the guest. It attracts a large vestige of Asian tourists, at least during the holidays. Everything you need is close by and the only drawback to finances at the Pullman is the 1.5% surcharge for using credit cards. The Environmental drawback is NO recycling and it is a huge energy and water consumer.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Fabulous place to stay
The hotel is in an excellent location - close to the terminal reef where you can take a cruise out to the Great Barrier Reef. It is within walking distance to the Esplanade where great restaurants, stores and the night markets are located. The room was fabulous - a balcony, jet tub, a sitting area and great shutters for privacy. I would definitely stay here again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Amazing experience = highly recommended
I was impressed from the second I was welcomed to the hotel to the check out experience. They sit you down to check you in and then asked about the "special request" I had written on my Expedia request. They exceeded my request and gave me an upgrade. The hotel has many great services and a resort feel. The best customer service I have seen in the hotel industry and I have travelled a lot. Thank you!
Traveler's tip on saving a few bucks
Even though Expedia may say that a rate is only available for "2" people, you can put a request in at the bottom for a third person and you may be pleasantly surprised at the hotel, I was as they upgraded me to a room with 2 double beds.
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