(Rates from $160.00)
Aqua Waikiki Pearl
Honolulu hotel close to International Market Place
Traveler ratings summary of Aqua Waikiki Pearl, Honolulu Hotel
| Overall satisfaction | 52% of travelers (10 of 19) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.5 | 3.6 | 4.2 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 19 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
good price through expedia
good price obtained through expedia,we showed up a day earlier and actually sat in lobby and made our reservation on expedia saving us almost $40.Not many people but were not given an upgrade to balcony room.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Steps to the Heart of Waikiki
Clean. Close to the beach. Fewer dramatic views than a resort right on the beach ,,, but I dont go to sit in my hotel room for the views. Appears to have been recently renovated.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 4.0 |
Decent hotel for the money
Hotel room was renovated recently, which was nice. Bed was comfortable. Liked the fridge and microwave, free internet access, and access to washer/dryer on the same floor. However, we had roaches in our bathroom. The hotel location is in the middle of Waikiki and its loud until 2am or so. Trash trucks then arrive around 5am every morning to wake you up. Parking is very difficult to find in this area, especially during the weekend. There are only a few spots in the hotel parking lot and the lot next door fills up at night. Id recommend this place if you plan on hanging out in Waikiki at night during your vacation. Otherwise, you might be spending an hour to find parking.
If there is no parking at all, park at the Aqua Island Colony 2 blocks away.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 3.0 |
I would go back again...good value
No bell and whitsles. have to ask for coffee, not big deal, Starbucks right down the street. Parking is very limited....call early and be prepared for $20/ day...Still a deal. Very nice staff and helpful. Close to Intl market and one block from beach... weekend night life very distracting, like ploice and fights every Fri night below hotel
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Awesome
The staff Were so nice and helpful., if i go back i would defo go back there. I would recomend to anybody who was going there.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 1.0 | 3.0 | 3.0 |
Not impressed
Rooms smell, Air conditioning is loud
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
quite ok hotel with reasonable price
hotel is quite good with big room and nice beds. it is not far from the beach. it will be better if they can also provide breakfast.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 4.0 | 4.0 | 4.0 |
Confusion
Not very responsive to requests. This is a new hotel and they are going through teething problems. Wheir sister hotel is the Aqua Wave and is much better organized. I expect this hotel will get it together in the future...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice, clean, and quiet hotel...
Nice, clean, and quiet hotel...only thing is the parking, none on site. You must park next door at the Ohana West or across the street at the Ohana East for a fee. Perfect hotel to stay if you need a place to just get out of the heat and relax. Room and bed were comfortable. Good location.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 2.0 |
Budget quality hotel clean but cheap
No frills hotel. the rooms were clean but i expected more for an aqua hotel like the other aqua hotel i stayed at last year. it is more like a studio apartment room where you have to bring your own coffee, hair conditioner, etc
Traveler's tip on saving a few bucks
great for people on a super low budget
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 5.0 |
Ok
Hotel was very clean.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Would consider staying there agian.
The hotel was clean and newly renovated. It was on a street just off the international market and about a 10 minute walk from the beach. It was a very good location. The staff was very nice and attentive. However, since we were on the 2nd floor, it was very noisy sometimes. The trash trucks came by very early in the morning and there were loud people on the street at night. There is almost no parking at the hotel, so we had to park in a lot a couple of blocks away.
Traveler's tip on saving a few bucks
It was a great place to stay for the money. There were many options for eating out or shopping at the grocery store to save money.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 4.0 | 1.0 |
You wont sleep, thats for sure.
We used this hotel as a stop and go in Honolulu. We were given a room facing the rear parking. The Hotel was recently refurbished and I must say the room was clean and ok at a first glance. But we soon realized that the a/c was horribly noisy and didnt cool at all. We have switched it off, but the noise of the other hundreds (!) of the other rooms were right into our ears. We had to sleep with the ear taps. Plus, people kept on coming in at late night , and due to the windows of the room placed on the external aisle the situation became critical. In other words, we didnt sleep. Awful place were to stay, especially if you need to regenerate your jetlag. The next morning, one of the two very slow elevators was not working. I was happy to leave on the eraly morning.
Comment from the hotel's management
Posted: 1-Sep-09Aloha Alberto, I am sorry that you had a sleepless night during your stopover between flights. I am sure the jetlag and that you needed to leave early in the morning did not help. The Waikiki Pearl is conveniently located in the center of Waikiki, near dining, shopping and lots of nightlife. I am sorry that the selection of our hotel did not match your requirements. If you would have left your room number we would be able to check on the status of the air-conditioning in your room. With just finishing our renovation in July, 100% of the air-conditioning is brand new and sounds like your room needs an adjustment. Our hotel team does their best in trying to be responsive to any guest situation or complaint and would rather resolve them during the guests stay. We appreciate that you found our hotel room clean and fresh to your satisfaction. Thank you for posting a review on our hotel. Mahalo,
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 3.0 | 3.0 |
Cant wait to go back to Hawaii but wouldnt stay there or recommend it.
The hotel was clean but they dont give you daily amenities I had to ask for shampoo and soap, they dont give you conditioner. there was no pool and on the web site there was. It was clean and good especially if you werent there to lounge by a pool or if you werent planning on spending time in the hotel. but other than that not great and there was no parking I didnt know you had to reserve a parking spot in advance. we had to park 2 blocks over, but parking was cheaper there than the hotel. I wouldnt stay there again.
Traveler's tip on local attractions
The hotel is centrally located to everything and close, inexpensive and again good if you plan on not staying in the hotel a lot.
Comment from the hotel's management
Posted: 1-Sep-09Aloha, Thank you for posting a review on the Aqua Waikiki Pearl. I am sorry that it appears that the room attendants did not give you daily amenities. If they did forget, it is definitely an oversight. We do provide shampoo and soap daily. Regarding a pool, you may be confusing the Waikiki Pearl with another hotels website because although we would love to offer a pool, we have never had one and do not have the space to provide one. On the positive side, we are only 2 blocks from the famous Waikiki Beach! Thank you for acknowledging our hotel to be "clean and good". Mahalo for your feedback and I hope that on your next trip to Waikiki you will find a hotel better suited to your needs. Waikiki has a wide range of hotels with a wide range of prices to choose from. Aloha,
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 3.0 | 2.0 |
Never Again
I had heard some good things about the Aqua Hotels, but this "new" addition to their family was a nightmare. The hotel is in a great location..close to the beach, restaurants and shopping, but the hotel itself was an experience in misery. It was the noisiest week I have ever experienced in my life. You are awakened by the garbage trucks at the crack of dawn and are lulled to sleep by the screams and partying of the people in the parking lot and the apartment complex next door. The wall unit...yes wall unit...air-conditioner drowns out some of the noise, but it sounds like a tractor trailer backing in through your window, so its a lose-lose situation. Be careful if your arrive in the evening because they lock the door and if you need to check in at night you could spend quite a while banging on the door trying to awaken the desk clerk "on duty". There are so many other hotels in Waikiki to chose from...Ive learned my lesson and I definitely will not be staying at this hotel when I return to Hawaii this winter.
Traveler's tip on saving a few bucks
Its not worth the money you save...spend a little extra for a more pleasant stay at a better hotel.
Comment from the hotel's management
Posted: 1-Sep-09Aloha, I truly appreciate guest reviews on Expedia because it sometimes will identify a problem that we are having that we are not aware of. From the past few postings I realize that the window air-conditioners in our Standard Rooms may need some adjustment since the renovation was completed in July. Because of your review, we are in the process of going through the Standard Rooms to tighten screws that we found that were loose. The good news is that the City View Rooms, One bedrooms and Two bedrooms all have split unit air-conditioners and do not have window units. Also, because we are centrally located to all the shopping, dining and lots of nightlife, we like to keep the hotel secure during the late evening as a precautionary measure for added safety and security of our guests. We always have someone present in the lobby 24/7 for our guests convenience. If you would have brought your noise sensitivity to our attention, we may have been able to move you to a higher floor or our sister property nearby. But thank you for your review, we appreciate it.
Lynette E, Area General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 2.0 | 1.0 |
Not Impressed
The room itself wasnt bad, a good size for two people. The a/c was horrible horrible horrible, never cooled down any cooler than the outside temperature. We were woken up by outside noise all night long plus the parking lot was sold out, really???? they sent us next door where we got a parking slot but that is not the point. If you do feel the need to stay here i would suggest requesting a room with a view of the parking lot so that way you dont get the street noise.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best Hotel
The only downfall was that this hotel does not have a swimming pool...
Theres a food pantry close by to buy groceries..
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Pleasant Stay
Staying at Aqua Waikiki Pearl you get a pretty good bargain. The view is about the worst part of the hotel. But its clean and the location is great.
Traveler's tip on dining
Make sure before you dine out that you check with the locals or desk receptionist. Aqua Waikiki Pearl was located in a great location near dining and shopping. Make sure you visit Pearl Harbor, the tour is free and its educational.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
Clean room, convenient location
The exteria of this hotel is not so great, (It looks like an old condominium building) but the room is very clean and spacious. It is close to waikiki beach and all the famous stores. For the price, I think it was a good deal.
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