Traveler ratings summary of Tidewater Inn, West Yarmouth Hotel
| Overall satisfaction | 80% of travelers (34 of 42) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.7 | 3.7 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Cant Go Wrong
For the price I got this hotel at through Expedia, it was a fantastic stay. The location was great, the staff was friendly, the room was clean, and the pools (along with the jacuzzi) were top notch. There was a computer available to use in the lobby with internet access....nice to check my e-mails and keep up with fantasy baseball. The 50s diner looked great, menu reasonable, we just decided to eat out in the A.M. Lots of land to play on if you have young kids. Id definitely stay here again.
Traveler's tip on dining
Tons of good restaurants nearby, lots of variety.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 3.0 | 3.0 |
Cute Hotel and Diner
For the money it was a very nice place, the staff was friendly, courteous and we had a slight maintenance problem that was fixed very quickly. Loved the Diner!!!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Well be Back
Good value for the price. Clean rooms and common areas . Pools clean and well maintained. Service was good. They have a breakfast restaurant called Helens that was opened mornings. The food was excellent . The service was great and the price was right.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
nice central location / close to all
Tidewater provides a "Brochure Room" for all of the most up to date Cape Cod information. Added benefits are the courteous staff and knowlegeable front desk staff. Tidewater is close to all and a hop away from "6". The cube refrig in room was great (esp. because we brought the children)
Dont forget your pails and shovels! The beaches are beautiful and very family friendly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
I would stay there again it was fine.
Better pillows & a bigger TV would be nice.
Traveler's tip on recreational activities
We rented a jetski & also parasailed & went on a whale watch it was alot of fun we had a good time.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
great
We spent 4 days there. It was great. Clean rooms, friendly staff, great pools. The only small downside was that we didnt have a car so it was a bit of a hassle to move around. Public transport isnt very developed, but taxis are quite cheap and very friendly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 3.0 | 3.0 |
Good only to stay overnight
The hotel/motel is simple, nothing fancy or out of the ordinary. If you find an hotel to stay overnight and be out all day, thats a good deal. If you are planning on staying at the hotel... maybe not
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 3.0 | 3.0 |
Nice for the money
We were just looking for an inexpensive place to stay down the cape for a few days. This was it. Excellent price. Rooms were clean, but not spectacular. The indoor pool was a big hit with my kids. They have a nice breakfast place on the property that was very convenient. Very close to the beaches. I dont think you can do much better for the money.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
Great little place
My fiancee and I went down to the Cape for the weekend, and found this place for an extremely low rate. We decided to book and hope for the best. It exceeded our expectations. The man at the desk (I forget his name) was so nice and accomidating. The rooms were nice and the view from the balcony overlooking the marshland was amazing. The indoor pool was kept at a great temperature and the hot tub was well maintained and clean. The best part was that it was central to EVERYTHING. I expect that during the summer, it gets very busy, but we went the last weekend in May, and it was a nice quiet place to stay. Will definately be going back again next year.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
would love to stay there everytime i went to the cape! best hotel in cape cod
i was worried at first when i picked this hotel. i never stayed here before and when i arrived i was excited. it is very friendly and clean. the rooms are good sized and i loved it. i plan on going there everytime i go to the cape.
it has alot of things to do for kids, pool playgrounds and a diner for breakfast in the morning. it is local surrounded by everything you need in the cape
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 4.0 | 4.0 |
not going back
I brought my wife and grandson for 2 nights the maid we had was extremely rude she yelled at my grandson because we were not out at check out time when I had already spoke to mangement about leaving a little later and it was fine. Not very clean either
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
my granddaughters birthday
We stayed here for a weekend for our grand-daughters birthday. Place was well priced and very clean. We has party favors and decorations, pinatas wrapped presents...and everyday in sprite of the mess we were cleaned perfectly everyday. Had the pool to our selves and had a great breakfast at hte diner. Wireless interenet was a bit slow, but they were working on it in the back where we were.
Traveler's tip on getting the most out of your stay
want a nice place at a good price.with kids...you are looking at it
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Look forward to going back to the Tidewater..
My group consisted of 3 couples spending the weekend during the Cape Cod Clash weekend. Our rooms were clean with easy access from the corridor or outside. We were in the same building as the indoor pool, hot tub and the 50s diner. Breakfast was excellent and the waitress was the hit of the weekend. The nights were quiet and peaceful. Maid service did a great job as well as the main desk when we arrived and departed. Ive put this place on my list of places to stay. Easy access from Route 28 traveling either way and DeParma an Italian Restaurant is within walking distance. It was a good weekend with no issues regarding our stay. Plan on the Tidewater anytime of year.....
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Not satisfied
Hotel was extremely difficult to find even with a GPS. Tried calling the hotel to get directions but all I got was an answering machine.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
Tidewater Inn
Was at the Tidewater for three nights for fishing...really only slept in the room. It was fine for that. Place was a bit run down but inexpensive. Was a good value for what we paid...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
will definitely go back
really good hotel 3 stars at a 2 star price. With refrigerator and they found us a mirowave, clean room , good view of duck pond across street which is rare on rt 28 on the cape. Cute diner next to the indoor pool. outdoor pool is seasonal. Beach to walk to or drive to full service beaches. this location in w. yarmouth cant be beat. Close to everything. Lewis bay view in back yard. Good time.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 1.0 | 1.0 |
Never Going Back
Booked the room for 3 nights, had to leave after the first night. Room smelled very musty, and was not very clean, had to leave.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
good experience
we had a good room with a sunset view, a little pond across the street and lewis bay in the back.the location is ideal for the cape, you could even day trip it to the wellfleet drive inn . beach near by or you could drive to one. two nice pools and a good 50s style breakfast diner. great staff even found us a microwave for our room which came with a refrig. that and half price for the room booked on line. will go again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Will Go Back
Place is situated close to all scenic places around Hyannis and the Cape. A good place for families travelling with kids.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Stinky Room!!!!
Hotel was old-fashioned drive-up-to-your room motel. I expected this. What I didnt expect was the mildew smell. It was overpowering. I felt like I was suffocating all night long. The carpet needs to be tossed out. We left at 6:30 am the next morning to get out of there. The walls were paper thin, so I heard the rattly plumbing if someone used the bathroom upstairs, and I heard the guy next door snoring away. Way not worth the money!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Not impressed
Disappointing things: --the room is really old and carpet is very dirty. Wearing socks in the room, they turned black within 10 mins. The AC is extremely noisy. You need to warm up TV to avoid everything in green. An iron is provided but not the iron board. --Room service is bad. The tissue box was empty for 3 (out of 4) days. One day, my son accidentally unrolled the bathroom tissue a few feet long. The tissue fell on the floor which was the very last piece of that roll. The exact roll of tissue was rolled back from the floor untidily! We were just in shock that they did not change the roll since it was almost empty except that a few feet unrolled by my son. The sign in the room said they dont change towels every day unless you insist. As instructed, we left one dirty towel on the floor (the rest on the rack). The same dirty towel was again picked up and put it back on the rack! --The hotel information said internet surcharge. However, even we wanted to pay for it, our room just did not have the access. We were told certain rooms have it but not the one we booked. This sucks. They should correct the hotel infor. You just have to share lobby computer with other people during the office hours. --the very last piece is no free breakfast. We read reviews and people mentioned free breakfast. OK, we did not get it. Even though it is not a big deal, but we could be more prepared to bring my sons cereal box. Bringing a toddler to a restaurant is still quite tough.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 1.0 | 1.0 |
Needs complete renovation, would not stay here again
Inside of entry door was filthy Beds were hard
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Great Value
Agree with most fo the other reviews here. The Tidewater is an older but well maintained property. Rooms were clean, comfortable and quiet. Grounds were nice, and location is fine though on a relatively busy road. There are a few buildings and two are much closer to the road. Pools were great, one indoors and one out, and were good sized...one of my pet peeves is when a hotel advertises a pool and it feels like you are part of a "human stew" when you go in. Really have no complaints; its not a luxury property, but certainly a great place to stay as your base for a Cape vacation or weekend.
Traveler's tip on dining
The diner at the hotel is only open for breakfast. Food was good and reasonably priced. There is a small seafood restaurant just across the highway called "Golden Boys" that we really enjoyed. Great onion rings and EXCELLENT fried clams. Im a native New Englander, so I know the difference!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
A nice little retreat
Very clean, well maintained property easy to get to and centraly located.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 2.0 |
Great for a quick affordable visit to the Cape
Hotel was clean and a great price. Enjoyed using the pool on our quick weekend to the Cape. Only complaint, the comfort of the beds, too hard. Otherwise everything was fine. Helpful staff, brochure room and internet accessibility was appreciated.
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