Know Before You Go
Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.
Property Amenities
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Sofitel Metropole Hanoi offers a restaurant, a bar/lounge, and a poolside bar. The property provides 24-hour room service. In addition to an outdoor pool, Sofitel Metropole Hanoi provides a sauna and a fitness facility. Business-related amenities include a business center, a technology helpdesk, and secretarial services. Meeting facilities include conference rooms, a ballroom, exhibit space, and banquet facilities. This Hanoi property provides an airport shuttle (surcharge). Sofitel Metropole Hanoi also offers wireless Internet access, a coffee shop/café, and an arcade/game room. The property has a 24-hour front desk.
- Sauna
- Concierge desk
- Fitness equipment
- Airport transportation (surcharge)
- Self parking
- Arcade/game room
- Business center
- Cell phone/mobile rental
- Computer rental
- Fax machine
- Number of rooms: 363
- Porter/bellhop
- Express check-out
- Multilingual staff
- Safe-deposit box - front desk
- 24-hour front desk
- Currency exchange
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Audio-visual equipment
- Secretarial services
- Translation services
- Business services
- Babysitting or child care
- Laundry facilities
- Ballroom(s)
- Swimming pool - outdoor
- Elevator/lift
- Banquet facilities
- Restaurant(s) in hotel
- Bar/lounge
- Coffee shop or café
- Complimentary newspapers in lobby
- Conference room(s)
- Doorman/doorwoman
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Express check- in
- Fireplace in lobby
- Grocery
- Internet access - wireless
- Library
- Limo or Town Car service available
- Medical assistance available
- Meeting rooms (small groups)
- Patio
- Pool table
- Poolside bar
- Room service (24 hours)
- Shoe shine
- Technology helpdesk
- Tour assistance
- Umbrella
- Video library
- Wedding services
Rooms
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Sofitel Metropole Hanoi offers 363 guestrooms. Guestrooms feature cable/satellite TV. Business-friendly rooms are equipped with wireless Internet access, desks, and direct-dial phones. Guestrooms have refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, and scales. Complimentary bottled water is provided in room. Guestrooms provide minibars, clock radios, and slippers. Additional amenities include DVD players, complimentary newspapers, and air conditioning. Services include a turndown service, housekeeping, and wake-up calls. Amenities available on request include irons/ironing boards and extra towels/bedding. Rollaway beds are also available.
Room Amenities
- Internet access - wireless
- Cable/satellite TV
- Premium bedding
- Climate control
- Complimentary newspaper
- Air conditioning
- Voice mail
- Direct-dial phone
- Internet access - surcharge
- Bottled water in room (complimentary)
- Refrigerator
- Minibar
- Coffee/tea maker
- Wake-up calls
- Housekeeping
- Extra towels/bedding
- Turndown service
- Makeup/shaving mirror
- Sewing kit
- Slippers
- Bathroom scale
- Shower/tub combination
- Handheld shower
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Bathroom telephone
- Trouser press
- Iron/ironing board (on request)
- Window opens
- Clock radio
- Desk
- In-room safe
- Electronic/magnetic keys
- DVD player
- Smoking rooms only
- Rollaway beds
- Cribs (infant beds) available
- Blackout drapes/curtains
Recreation
- Swimming
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time is 2 PM
- Check-out time is 11 AM