(Rates from $96.11)
Copthorne Resort Lakefront
Family-friendly Queenstown property with a restaurant
Queenstown
This family-friendly Queenstown property is situated close to Queenstown Gardens and Queenstown Harbour. Another nearby point of interest is TSS Earnslaw Steamship.
See this hotel on a mapHotel restaurant
Copthorne Resort Lakefront provides a restaurant, a spa tub, and a bar/lounge. Other amenities include wireless Internet access and spa services.
More hotel informationRefrigerators
Guestrooms have minibars, complimentary weekday newspapers, and televisions; rooms also include refrigerators, coffee/tea makers, and shower/tub combinations.
More room informationTraveler Opinions: Hotel review summary of Copthorne Resort Lakefront, Queenstown Hotel
| Overall satisfaction | 75% of travelers (3 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 4.5 | 5.0 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Copthorne Resort Lakefront in Queenstown
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 4.0 |
Nice experience
The hotel is conveniently located -- just a short walk to town and the lake. It is very well run and extremely well maintained. The only issue we had (which we had with all NZ hotels) is that check out time (even on Sunday morning!) is 10 a.m. Great stay and nice attentive staff.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Great hotel in a good location
We stayed in the Copthorn Resort for 2 nights in February 2009. To save some money, we chose not to get a lakefront room. The hotel is very clean, offers free parking in a garage, and has all the facilities we hoped for, including cheap guest laundry and reasonably cheap internet terminals. It’s just a few blocks from the hotel to the pedestrian area downtown; 5 minutes of walking gets you there. Would definitely stay there again if we visited Queenstown another time...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 4.0 | 5.0 | 3.0 |
Very poor service!
I was happy with the Copthorne until I returned from a day out to find my room door wide open. I went to the front desk to inform them of this. The staff apologized, but said that, "This is Queenstown. You can’t always find good help so these things happen." Not very comforting, especially as I was a single woman traveling alone. The hotel told me that they would check with the housekeeping and laundry services and follow up with me via email. Three weeks later, they still have not done this. In addition, the walls of the hotel are paper thin. I have never made a noise complaint in a hotel before, but I could hear absolutely everything that the room next door to me did--their conversations, phone calls, television viewing, etc. They were not receptive to quieting down at 1AM. All in all, the staff was polite, but rather incompetent. I would definitely not stay here again.