Hotel Reviews of Hanoi Horison Hotel, Hanoi hotels, Vietnam Skip navigation
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Hanoi Horison Hotel

In Dong Da, spa property near Temple of Literature

Traveler ratings summary of Hanoi Horison Hotel, Hanoi Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 100% of travelers (9 of 9) recommend this hotel
4.2
Hotel service Hotel condition Room cleanliness Room comfort
4.6 4.2 4.3 4.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 9 most recent reviews are shown.

A traveler from Rawang, Selangor, Malaysia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 5.0
Posted: 15-Jan-10

Value for money..

Staff very polite, cheerful and welcoming... SMiles never ceased from their faces. WIll greet you everytime they see you. Hotel room very spacious, clean and comfortable. Transportation ever available outside hotel (taxis waiting to serve you). Breakfast selection pretty good. Value for money !!!

A traveler from Zürich Switzerland recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 9-Dec-09

Hanoi

e

A traveler from Seattle recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 5.0 5.0
Posted: 11-Nov-09

Horison Hotel in Hanoi

Some of the best hotel staff that I’ve seen anywhere. The neighborhood does not have much real close but you can walk to a couple of tourist locations.

A traveler from Vancouver recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 7-Nov-09

Impressed

This hotel is not in the greatest location but taxis are dirt cheap in Hanoi and for $2-3 you get to wherever you want to go. We loved everything else. Phantastic breakfast buffet, very helpful and accomodating hotel staff, sufficient English spoken, nice room, spacous and comfortable, no arguments about Internet access and inclusion of breakfast in price. Highly recommended, we had 5-star treatment.

Do not get a hotel in the old town, however quaint the idea sounds. It is incredibly crowded and noisy.

A traveler from Australia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 3.0 4.0 4.0
Posted: 4-Nov-09

Hanoi Madness

I really enjoyed our two night stay at the Swiss Belhotel Horison Hotel in Hanoi. The locals know it as the Horison. It’s not a new hotel, but it was clean, very comfortable and in a central location. We had an executive room on the 10th floor with a great view of the city & unfortunately the smog (which is the same all across Vietnam - pity as it is a beautiful country).The staff were welcoming & very helpful. I loved that the executive rooms we booked got a fast VIP check in & out on the 10th floor rather than standing with the crowds in reception. We were also able to dodge the crowds in the restaurant for breakfast as this was included in the room rate and served in the executive lounge on the 10th floor. I loved the food & service at the chinese restaurant on the 1st floor. Heaps of spices & flavour which we thought was lacking in a lot of the cuisine throughout Vietnam. The doormen & reception staff were great and always eager to help or point you in the right direction. I give it the thumbs up and would be happy to stay again.

We dined at the Koto Restaurant about a 10 minute walk from the Horison Hotel. We enjoyed a great meal and a few drinks. The Australian Ambassador to Vietnam has helped establish the restaurant for disadvantaged kids between 16 & 22. It is a hospitality training school and the kids learn different facets of the catering industry as well as being taught english. This will enable them to gain employment in the fast growing tourism industry. Good to see someone giving the less fortunate kids a go. It has given the kids hope of a better future. Well done to all the sponsors of these kids. We heard about this restaurant from one of the graduates. He was our brilliant waiter on a 5 star cruise boat that we stayed on in Halong Bay.

E. M from New York, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 4.0 4.0
Posted: 20-Nov-08

Excellence In The Middle Of Nowhere

The hotel and the service was excellent, but the area of the hotel is commercial and not for tourists, it’s about 1.5 miles from the attractions and the shopping areas.

arunavo m from mumbai recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 5.0
Posted: 26-Feb-08

good hotel

nice breakfast

A traveler from Hong Kong recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 29-Dec-07

convenient location to city attractions

Service was excellent and hotel staff were polite and friendly

A traveler from Japan recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 20-Feb-07

Friendly Hotel

Staff are all very friendly and kind. Very pleasant to stay.

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